Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
OntraportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 311 reviews with 5 stars · Clear filters
I've been an Ontraport customer since 2012 and their software has been the backbone of several of my businesses. The system is incredibly flexible, and far more than most marketing automation systems. Best of all, the support I've gotten from the team has been phenomenal. Definitely recommend.
By Raj J.
Response from Ontraport· Jan 5, 2021
We always love hearing from our OG customers, Raj! It's customers like you that keep us going. Thanks for growing with us. :)
The customer service agents are knowledgeable, polite and patient. I always get my issue resolved and feel that I'm treated with respect. I also appreciate the light humor that sometimes gets thrown in!
By Beth N.
Response from Ontraport· Jan 5, 2021
We're happy to hear you've had such positive and fun experiences with our support team, Beth! Thanks for being part of our community and for sharing your experiences with us. :)
The entire Team at Ontraport is completely focused on client satisfaction! They go the extra mile to make sure all clients are satisfied. I highly recommend them!
By Howard K.
Response from Ontraport· Jan 5, 2021
You caught us! Client satisfaction IS our priority. 😉 You can always count on our support team, Howard! Thanks for sharing your feedback with us.
Ontraport's helpdesk has helped me so many times in a quick and efficient manner. I've worked with so many different help desks on other platforms I use and none of them come close to the level of service you get with Ontraport. I recently had an issue with integrating a different platform and the other company's support desk could not help me... Ontraport resolved my issue in about 5 minutes. I highly recommend
By Summer
Response from Ontraport· Jan 5, 2021
Hi Summer! Sorry you couldn't get help with the integration from the other platform but we're glad we could assist you! Integrations can sometimes be tricky but thankfully we have a team of pros. Thanks for taking the time to give us your feedback!
Whitney was incredibly helpful! I always have the best experience getting my questions answered through your support team.
By Raelene B.
Response from Ontraport· Jan 5, 2021
Thanks for this feedback, Raelene! We'll be sure to pass this message along to Whitney. 😊
Whitney is SO GOOD!!! I waited only about 4 seconds for the chat - WOW. Then, she solved my issue with ease and I learned how to do something new with my emails. Thank you Whitney!
By Dawn C.
Response from Ontraport· Jan 5, 2021
Love that your chat experience was not only prompt but educational! Definitely the standard we strive for. Thanks for sharing your feedback, Dawn. :)
Ontraport is like your friend who is super smart, good at sports, good looking and super nice too. This system can do everything... sometimes it is so smart I have trouble figuring it out which is where their instant chat support comes in, I don't think they've ever not been able to solve my issue or show me how to do what I want to do. Emails, landing pages, Stripe integration, data management, analytics - - it's all there and every year it gets better and better.
By Maria M.
Response from Ontraport· Jan 5, 2021
"Ontraport is like your friend who is super smart, good at sports, good looking and super nice too." We're blushing! 😂 Love to hear that you can always get your issues solved over chat! Our chat team is pretty amazing, huh? Thanks for your positive feedback, Maria!
Ontraport is a tremendously great platform for my small business. It allows us to look and operate MUCH larger than we are. And give each of our customers the same high quality support, every time! I highly recommend Ontraport to any business owner looking to tackle the major marketing channels (like email, sms, website, video and more!) in one intuitive and beautifully built interface.
By Marketing Marvin J.
Response from Ontraport· Dec 19, 2020
At Ontraport, that's always been our goal, to help business owners like you run smoothly and give your customers great experiences. Thanks so much for this positive feedback!
