Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
OntraportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 311 reviews with 5 stars · Clear filters
Ontraport support is always so helpful! I've had Saif a few times and he really knows how to get the job done and get it done FAST! Thank you so much for the amazing customer service!
By Kahli
Response from Ontraport· Feb 12, 2021
We'll be sure to pass along your feedback to Saif. Thank YOU for being part of the community and for the 5 stars Kahli!
Ontraport support is by far the best out of any business platform I subscribe to. I love the efficiency and competence of their chat support. Highly recommended!
By Jane S.
Response from Ontraport· Feb 12, 2021
Love to hear it! Thanks for sharing your experience Jane!
The customer service and Tech Wizards at Ontraport are AMAZING! They always solve my problems and give me all the support I need. I am so grateful for all of their support always.
By Anne Van de W.
Response from Ontraport· Feb 12, 2021
Thanks for sharing your experience Anne. Always glad to assist you with your account. 😇
The Ontraport support team is the best. I haven't had a time where they aren't willing to dive in to understand what the issue is. Great people!
By Aaron P.
Response from Ontraport· Feb 12, 2021
Hey Aaron! Love to hear that you've had such positive experience. Thanks for the five stars!
I am blown away by the patience, depth and comprehensiveness of the support from Ontraport. I've received VIP treatment from every support chat and the onboarding Zoom calls I've had so far. Whether I have a sales question, or a super intricate tech issue (like best practice for setting up an integration) the support team has given clear answers. Even going so far as to create screen recordings especially for me. I've worked with other big name automation platforms and Ontraport has BY FAR been the best experience I've ever had. This level of support (to say nothing of the feature set) is usually a VERY expensive package and I'm pinching myself to check I'm not just dreaming. Very happy with my decision to stick around and pay that monthly fee. Worth every single dollar.
By Edward B.
Response from Ontraport· Feb 12, 2021
Thanks for this awesome review Edward. 😍 Our Support team is pretty awesome and always happy to assist you with anything you may need for your account. Thanks for being part of the OP community!
Wyatt was super helpful in getting me not only a status update on our ticket but giving me resources to help guide our team in making the recommended changes to resolve our issue. He was polite, quick and knowledgeable!
By WRB
Response from Ontraport· Feb 12, 2021
Love it!! Thanks for sharing!
Loving using Ontraport for my business -- blown away by the technology. Elizabeth in support has also been so helpful and thorough in her responses. Thank you!
By Carina Michelle P.
Response from Ontraport· Feb 3, 2021
Thanks for sharing your feedback, Carina! Hearing that you've discovered the value in the app is like music to our ears! We'll certainly pass your positive message along to Elizabeth.
These guys were amazing to deal with!
By Tony. O.
Response from Ontraport· Feb 3, 2021
Thanks Tony! 😍
