Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
OntraportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 311 reviews with 5 stars · Clear filters
Rachelle is a RAY OF SUNSHINE! Super approachable helper and teacher. I'm a better and more committed ontraport user because of of customer service magicians like her.
By Sandra Clark J.
Response from Ontraport· Apr 16, 2021
"Customer service magicians" -- we love that! Thanks for the review Sandra!
I'm new to Ontraport, having used Infusionsoft, Drip and Clickfunnels for years. Ontraport is so different, but yet, when I asked from chat how to do this or that, I got quick replies that showed the simplicity of this platform :) It's going to be a great long-term cooperation with them! And their support, such friendly people whom I haven't seen in support teams around the world for a long time. Well done!
By Aiki
Response from Ontraport· Apr 8, 2021
So happy you've had a great onboarding experience with us, Aiki. Can't wait to see everything you accomplish with the app. Thanks for the 5 stars. 🙂
I have been very happy with ontraport and its support. They are a complete solution for everything. They can build your campaigns and even help you achieve your goals. I am in love with them.
By Nasir
Response from Ontraport· Apr 8, 2021
We love you too Nasir!!
I love how I can always go to their support team and get the help I need! They're always so friendly and kind, patient as they deal with my questions, and knowledgeable with their answers. I feel like I can fearlessly work in Ontraport because I have such good backup.
By Kendyl A.
Response from Ontraport· Apr 8, 2021
Love it! Feeling fearless with your software is what we're all about! Thanks for the review Kendyl!
There are so many things you can do with Ontraport and if you don't know how to do something, the support team there is awesome. They are happy to make quick tutorial videos and that speeds up the learning process as well as getting things in place without too much overwhelm and frustration.
By IAWP
Response from Ontraport· Mar 31, 2021
We understand it's bittersweet having so many tools available, that's why our support team is equipped to do what they do! Thanks for the feedback. 😇
Support is extremely helpful in figuring out the capabilities of the platform.
By Maggie M.
Response from Ontraport· Mar 31, 2021
Nice! Thanks for the 5 stars Maggie!
Saif was super helpful in helping me with my invoice issue. He explained where the issue came from and what possible solution that would help.
By WBH
Response from Ontraport· Mar 31, 2021
Glad Saif was able to help you get your issue resolved! Thanks for the feedback!
Ontraport is pretty intuitive and awesome to use. It has a learning curve but their live chat support are always awesome and quick to respond, suggest solutions and guide through any troubleshooting.
By Andres B.
Response from Ontraport· Mar 26, 2021
Thanks for sharing your experience with the app and our team, Andres!
