Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
312 reviews
OnPay | Payroll + HRSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Growing businesses love OnPay for its flexible payroll and HR. It gets top customer ratings from Trustpilot, it’s PCMag's "Best Value," and named "Best Payroll Software for Small Businesses" by the experts at Business.com. Pay employees in minutes, automate taxes, track time and attendance, and sync payroll to QuickBooks or Xero instantly. Starting at just $49 plus $6 per person each month for payroll, a full set of HR tools, and the option to add benefits in all 50 states — the best value among premium payroll providers.
OnPay | Payroll + HR (onpay.com) has 312 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 11 reviews with 4 stars · Clear filters
It is great and easy to use. Customer service is always available to help you. The only thing I have trouble with is they don't have one full report. I have to save 10 different reports individually and it is so much waste of time on my part. It could have been so easy if they have one complete report option. Other than that they are great!
By Mike
Like the software. Support / help is outstanding! Always resolves and gets to the core of the issue. Suggestion: provide more "on-boarding" help to new customers (who like me are newbies to the payroll responsibility and all the related moving parts) Offer it as an add-on to the services.
By Daniel H.
Very flexible full-service payroll solution. Offer great setup flexibility and handle all payroll tax filings and payments in a timely fashion.
By Chet K.
