Easy to use
Easy to use, flexible, knowledgeable and helpful support, economical. So glad we switched!
By Elizabeth W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
312 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Growing businesses love OnPay for its flexible payroll and HR. It gets top customer ratings from Trustpilot, it’s PCMag's "Best Value," and named "Best Payroll Software for Small Businesses" by the experts at Business.com. Pay employees in minutes, automate taxes, track time and attendance, and sync payroll to QuickBooks or Xero instantly. Starting at just $49 plus $6 per person each month for payroll, a full set of HR tools, and the option to add benefits in all 50 states — the best value among premium payroll providers.
OnPay | Payroll + HR (onpay.com) has 312 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 261 reviews with 5 stars · Clear filters
Easy to use, flexible, knowledgeable and helpful support, economical. So glad we switched!
By Elizabeth W.
The system is easy to use and it makes doing our payroll a breeze.
By Wesley
OnPay provides a simple process for micro/small businesses. Migrating was relatively simple and OnPay staff were super helpful (plus, US-based) when I had questions. Running each payroll cycle is faster than our old service, plus OnPay made it easier for me to file my payroll taxes. I'm really pleased with OnPay overall - great service, friendly people.
By Caryn
Easy to use and exceptionally responsive. OnPay has been a terrific value for myself and several other small businesses I know who use the service.
By Keith
they are always helpful. I was able to get my PPP loan easily because all of the needed documents were readily available. Friendly, courteous advisers.
By John
Great payroll company. Easy to use Perfect fit my business
By Frank
So far it's been a good experience!
By Jason
Always super fast, friendly and thorough. I don't have to call in often but when I do I get nothing but the best service. Thank you Thank you!! :)
By Amy