Great service
Nice customer service
By Himanshu
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
312 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Growing businesses love OnPay for its flexible payroll and HR. It gets top customer ratings from Trustpilot, it’s PCMag's "Best Value," and named "Best Payroll Software for Small Businesses" by the experts at Business.com. Pay employees in minutes, automate taxes, track time and attendance, and sync payroll to QuickBooks or Xero instantly. Starting at just $49 plus $6 per person each month for payroll, a full set of HR tools, and the option to add benefits in all 50 states — the best value among premium payroll providers.
OnPay | Payroll + HR (onpay.com) has 312 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 261 reviews with 5 stars · Clear filters
Nice customer service
By Himanshu
Ease of use and excellent customer service sets OnPay on top for small business payroll service.
By Bradley R.
Easy way to have your payroll done right and have peace of mind. Anytime I have questions their customer service is there to help.
By Vicki
OnPay has been a great tool for our newer business. They make payroll so easy that even a beginner can get up to speed quickly and run accurate payroll from the start.
By Tiffany H.
Always a great job
By Carolyn
Easy to use and always good customer service!
By Georganne & D.
simple easy to use and set up, my payroll cost are cut in half, the time it takes to set up is minutes not hours and the support is superior to anyone else I've used in the past. On Pay makes small business payroll easy.
By kyle
Always great service!
By Christos