Onlinecomponents.comReviews of onlinecomponents.com

This company is a scam. I ordered 5 digital counters from them. They sent 1 and months later said they could no longer receive the product and cancelled my order. When I asked about returning the 1 they shipped me because I couldn’t use 1 without the other 4 they said it has been too long since placing the order to accept returns.

Very bad customer service and non responsible for their errors in orders.they want you pay 15% for returning beck their wrong items.maybe that's the reason why they do mistakes

Delay, delay, delay... We are waiting our order for a year, and now the order is canceled!!!! And It's NCNR so they dont send back the money. They suggest to place a new order... SHAMEFUL! Very Bad Experience, and very surprised that it still exists on the market.

VERY POOR AND USELESS SERVICE AND SEEMS TO BE A FRAUD COMPANY AFTER RECEING PAYMENT ALSO THEY DONT ACCEPT THE FACT STILL THEY ARE SAYING FUNDS NOT RECEIVED

Onlinecomponents shipped us the wrong product back in October 2022. We missed this fact during incoming inspection. When we discovered it, we were beyond their 60-day return window by about a month and one half. They refused an exchange for the correct product, even though we were a known, regular customer. After we complained, they offered to check their stock to see if there was a discrepancy. They came back and said their stock was correct, so basically insinuated that we were lying. We responded that we would not do business with them again and they blocked our ability to send messages. We found this out when we discovered some additional evidence to try help resolve this constructively.

So I ordered a part back in September (its Jan now) and the part never arrived, it was dropped off at a CVS UPS hub and was never informed. Looked into it and got a hold of customer service and they said that they received the part back since it sat in the CVS to long. They never resent it out to us, never notified me, did nothing. Now they said to order another one since it is in stock. ORDER ANOTHER ONE???? I never received the first one. lol. Found it cheaper by 25% at another company and just ordered it from there with no hassle. Now we will see how I can get the original $83.92 back from them since they have my part in their stock. That is less the shipping cost which I know they will not refund. I recommend not to order from them.

Received marketing emails from this company, though never opted in to receive these, and unsubscribe link doesn't seem to work.

Its about order 1620854, I ask everyone that can help to intervene and solve the problem! The order is was cancelled from the onlinecomponents side AFTER ISSUING ORDER CONFIRMATION AND RECEIVING UPFRONT PAYMENT. Since Oct 27th 2021 I am trying to get refund which was promised "within 2-3 weeks", but nothing! Support always replies that "we should get confirmation from accounting soon", days and weeks pass and nothing arrives except empty promises! How is that possible, is the company legit at all or they just collect customers money???