Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
556 reviews
OnlineCarStereo.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Online Car Stereo is a leading destination for car audio enthusiasts seeking to elevate their driving experience through state-of-the-art sound solutions. With a passion for cutting-edge technology and a commitment to customer satisfaction, we've established ourselves as a premier provider of premium car audio products. Since our inception, we've been dedicated to redefining in-car entertainment and delivering top-tier audio experiences to our valued customers. WHY CHOOSE US*Unparalleled Selection of Top BrandsAt Online Car Stereo, we take pride in offering a vast selection of top brands that embody innovation and performance. Our curated collection includes renowned brands such as Pioneer, Alpine, Sony, Kenwood, JBL, Rockford Fosgate, and more. These industry giants represent the pinnacle of audio excellence, known for their unwavering commitment to quality, innovation, and sound precision.*Exclusive Bundles and Unbeatable DiscountsWe understand the importance of both quality and value, which is why we offer exclusive car audio bundles and incredible discounts. Our tailored bundles are thoughtfully curated to provide you with a comprehensive audio solution, taking the guesswork out of the shopping process. By choosing OnlineCarStereo.com, you not only gain access to premium audio products but also enjoy substantial savings that make your dream audio setup a reality. *Expert Guidance and Customer Support Navigating the world of car audio can be overwhelming, especially for those new to the hobby. Our team of knowledgeable professionals is here to guide you every step of the way. Whether you need assistance in selecting the right components for your vehicle, troubleshooting technical issues, or understanding product features, our experts are dedicated to providing you with personalized advice and exceptional customer support. We're committed to ensuring your complete satisfaction and making your car audio journey seamless and enjoyable. Experience the difference of O
OnlineCarStereo.com (onlinecarstereo.com) has 556 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 370 reviews with 5 stars · Clear filters
Great prices and fast shipping.
By Rod
Response from OnlineCarStereo.com· Feb 21, 2024
Thank you for the feedback! We're delighted that you found our prices great and were pleased with the speed of our shipping. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future. Happy driving!
The speakers I bought worked great and the service and shipping was perfect. Will buy here again.
By sean
Response from OnlineCarStereo.com· Feb 19, 2024
We're thrilled to hear that you had a great experience with our service! It's fantastic to know that the speakers you purchased worked perfectly and that you were satisfied with the shipping process. We look forward to serving you again in the future. If you ever need assistance or have any questions about our products, feel free to reach out. Thank you for choosing us, and we appreciate your business!
Ease of order, fast shipping, and accurate product info
By Bruce
Response from OnlineCarStereo.com· Feb 19, 2024
We're delighted to hear that your ordering experience was easy, and that you appreciated our fast shipping and accurate product information! If you ever need assistance or have any questions about our products, feel free to reach out. Thank you for choosing us, and we appreciate your business!
Very good pricing, delivered as expected, and great customer service
By Thomas
Response from OnlineCarStereo.com· Feb 19, 2024
We're thrilled to hear that you found our pricing very good, and that your order was delivered as expected! It's also fantastic to hear that you had a great experience with our customer service team. If you ever need assistance or have any questions in the future, don't hesitate to reach out. Thank you for choosing us, and we appreciate your business!
Excellent customer service
By Raul
Response from OnlineCarStereo.com· Feb 16, 2024
Thank you for the compliment! We're delighted to hear that you had an excellent experience with our customer service team. If you ever need assistance in the future or have any questions, don't hesitate to reach out. We're here to help. Thanks again for choosing us, and we look forward to serving you again.
Great selection and great prices.
By PETER T.
Response from OnlineCarStereo.com· Feb 16, 2024
We're thrilled to hear that you found our selection great and our prices competitive! If you ever need assistance or have any questions about our products, feel free to reach out. Thank you for choosing us, and we appreciate your business!
Arrived fast and no problems, excellent description quality and price
By Allan
Response from OnlineCarStereo.com· Feb 15, 2024
We're thrilled to hear that your order arrived quickly and without any issues! Providing accurate descriptions, high-quality products, and competitive prices are all priorities for us. If you ever need assistance or have any questions about our products, feel free to reach out. Thank you for choosing us, and we appreciate your business!
Ordered an Alpine W670 and KTA-450 amp. I am reserving my final review for the outcome of my current situation. Ordered bundle 1/8/24. I do the install last week and no signal from pre-outs. Everything else on the radio works. I contact onlinecarstereo. I'm within my 60 day "return" window, but you can only return something that is "in new" condition. How in the hell do you return something in "new" condition that has been hooked up to your harnesses? Anyways. I pay 25 dollars to ship a 300 dollar radio back to them. Lord knows what will happen and I presume I'll be charged a similar amount to have it shipped back to me. Anyways, I think the lesson here is, even though you think you might be saving a few bucks buying here, it's best to purchase from a local Best Buy, etc. If I had done that, I would have boxed the radio up, went to BB and returned and bought another one in the very same transaction. Easy. Now I'm waiting a week for OCS to get it, who knows how long to make any determination, good or bad, and then another week to get it back. Too much hassle to be honest for a new item I bought 5 weeks ago. **UPDATE** After onlinecarstereo's reponse with there offer to contact them was posted, I thought I would wait until my receiver was received by them. To my surprise, their lovely manage, Maria, contacted me and explained how they could help. And help she did! I certainly understand problems can occur and they occasionally do. What is important is how a company responds to an issue. Onlinecarstereo didn't make the item, they are selling it. The item didn't work, which wasn't their fault, and they are stepping up to the plate to correct the issue. I am so surprised how quickly they reached out and were actively wanting to make me a happy customer. Well, with service like this, which is very rare in today's world, I'd like to revise my previous concerns with onlinecarstereo. What Maria did in one single call is make me a ongoing customer. I can be confident that if any other problem ever arises, this company will do what they can to make it right. Kudos to you onlinecarstereo and Maria ought to train other people in how to help out customers. Thank you Maria. You are the best!!
By Michael K.
Response from OnlineCarStereo.com· Feb 13, 2024
Hello Michael, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPB17, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you. Best regards, Customer Care Department
