Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
544 reviews
OneAZ Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OneAZ is a member-owned credit union serving the State of Arizona. Our mission is to truly improve the lives of our members, our associates, and the communities we serve. OneAZ offers a full suite of banking services. Members enjoy low rates on home and auto loans, lower fees for services, and the latest banking technology. OneAZ was founded in 1951. Membership is open to all Arizonans.
OneAZ Credit Union (oneazcu.com) has 544 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 520 reviews with 5 stars · Clear filters
Karen was fast and efficient with her response to my inquiry. Thank you
By Penny G.
Response from OneAZ Credit Union· Apr 5, 2024
Thank you for sharing your experience with OneAZ! We are thrilled to hear that Karen and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
Karen Sperduti, replied to my "Chat" quickly and provided me with clear directions how to get an answer to my question. I was very pleased with her thorough and easy directions that made it simple to get the answer I was looking for.
By William P.
Response from OneAZ Credit Union· Apr 2, 2024
Thank you for sharing your experience with OneAZ! We are thrilled to hear that Karen and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
Johannes on the online chat was awesome. They guided me through my issues and made sure I got my autopayment set up. I made a mistake and they made sure that it was fixed and there were no issues. Way to go above and beyond in a quick period of time. Thank you!
By Frank M.
Response from OneAZ Credit Union· Mar 29, 2024
Thank you for sharing your experience with OneAZ! We are thrilled to hear that Johannes and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
Such a difference coming from one of the large banks to OneAZ Credit Union. Everyone is so personable, helpful, and genuine! Never going back!
By David M.
Response from OneAZ Credit Union· Mar 22, 2024
Thank you for sharing your experience with OneAZ, David! We value your relationship and look forward to serving you throughout your membership.
Emma Graham was phenomenal with helping me figure out how to set up my bank account to OneAZ for my loan payments! She was very patient, professional and kind! She is a blessing!
By Gail L O.
Response from OneAZ Credit Union· Mar 21, 2024
Thank you for sharing your experience with OneAZ! We are thrilled to hear that Emma and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
I had an exceptional experience working with Ella Pritchett at OneAZ CU on my auto loan. From applying online, to getting the loan funded in my account, took less than 3 business days. Everything was accomplished through emails & phone, and I didn't have to visit a physical branch at any time. Quality & clarity of communication stood out for me. Thank you for making the process simple, straightforward, and clear.
By Lalit W.
Response from OneAZ Credit Union· Mar 20, 2024
Thank you for sharing your experience with OneAZ! We are thrilled to hear that Ella and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
I had an amazing experience with One AZ.... Specifically my loan officerEli Andujar. He went above and beyond for me. I found a vehicle that was amazing and a super deal. Eli got the deal done quick quick. I was able to buy that vehicle because of Elis diligence and willings to give excellent service. I couldn't be happier with my experience
By Brian O.
Response from OneAZ Credit Union· Mar 18, 2024
Thank you for sharing your experience with OneAZ! We are thrilled to hear that Eli and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
I called OneAZ Credit Union today the Phoenix customer service office and spoke with Joshua. He was absolutely outstanding, I really appreciate all his assistance today Joshua is definitely a asset to OneAz Credit Union
By Rob M.
Response from OneAZ Credit Union· Mar 18, 2024
Thank you for sharing your experience with OneAZ! We are thrilled to hear that Joshua and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
