OneAZ Credit UnionReviews of oneazcu.com

Kind employees eager to help. Marquelle Spellman made my day. A very helpful and polite person, who was there for me through the whole process. And Delaney Abajian from Prescott main office was very helpful as well. Felt like they went above and beyond for me. Thank you

Paul has been awesome!

Applied for an auto loan with OneAZ and got the best interest rate compared to other CU’s. Charlene was wonderful in communicating and explaining the process! She handled everything in a very timely manner and was just overall super great to work with!

I called for fraud on my account. Mikayla Meier helped me with my issues. She was very friendly, and helpful and didn't rush me or act like she was bored. If only everyone was as kind as she is the world would be a better place! Thank you,Mikayla Meier! I hope all good things for you!

I have always had a great experience at this bank. I have been banking with them for a few years now. I just opened another account yesterday, and the experience was just as good as the first time. Easy, professional, and quick! Yesterday I worked with Madison M., and she was phenomenal.

I went in to get some help with cards that were not working, and Matt and Zoe were kind enough to give me a hand! They did it with a friendly smile on their face and were not bothered at all that some of the issue was "operator error!" I have been with OneAZ for many years and have always experienced great customer service!

I recently completed a HELOAN with OneAZ Credit Union, and I couldn’t be more delighted with the entire experience. From start to finish, the process was smooth, transparent, and impressively efficient. Their rates were by far the most competitive I found—where else can you secure a HELOC around 6.5% with barely $200 in total fees? Plus, being a member with direct deposit opens the door to even more discounts, which was a great bonus. I began my application in the third week of November with Vaughn Sells, who set the tone for the whole experience. He walked me through every step, provided a clear checklist of required documents, and made sure I always knew what to expect next. Claudia Flores, the loan processor, continued that same level of excellence. She was consistently prompt, kept me updated without me ever needing to ask, and made the underwriting phase feel effortless. By the time I reached the signing appointment, my expectations were already high—but Madison Mayorga still managed to exceed them. I arrived 15 minutes early and was helped almost immediately. The entire signing took less than 15 minutes, and she even set up autopay for me on the spot and sent all documents electronically before I left. It’s rare these days to find a financial institution that combines great rates with genuinely outstanding service at every touchpoint. OneAZ delivered exactly that. I’m extremely satisfied and would recommend them without hesitation. I know which bank I will go to for any of my future banking need.

Working with Madison has been so amazing! While switching institutions she made our experience so quick and painless. Even when we had to come back multiple times for things on our end. She was great and always happy to help us!