Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
17 reviews
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We sell great music boxing machines that help you workout at the comfort of your home in the most fun way.
One Punch (one-punch.co) has 17 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
Showing 14 reviews with 1 star · Clear filters
Beware of fraud, do not order from this supplier! I ordered and paid for a high-quality product, but received an inferior fake boxing machine made of plastic directly from China. The OnePunch app doesn't work with it either. Don't waste your money!
By Dirk S.
What’s the offficial store link?
By Marcello G.
Ordered from them, got the product, it is not working, contacted them and it took me this long to get a final address to return. I bought from their website didn’t read the return policy, got the product didn’t work and it hurt my arm because i thought i needed to punch hard to make it work, it turns out it is not working. They gave me a return address to China the. Texas and finally they gave me a California address which matches what is on the box. I shouldn’t pay shipping because it was defective, if it worked i would have loved to have it. These people play with our time and money, i wish we can stop them.
By Amy S.
Made an order spent my money got a link that expired and nothing was delivered. Emails ignored
By Glenn Michael T.
Response from One Punch· Jun 30, 2024
Hi There, Unfortunately you didn't order from us. We had a website pretending to be our website. We got tons of complains becuase of these guys. We don't sell our machines for £79 and we would never take money from people and not deliver the product. These guys took a product that sells for $500-$700 and offered it for around £79. Unfortunately many people bought into this and they got scammed. We are really sorry you had to experice that. We are trying to remove these scammers from the web but it is hard.
Shocking customer services have emailed 4 times plus contact through the website asking where my item is , zero replies happy to take my money . Stay clear its now in the hands of my bank
By Kozy
Response from One Punch· Jun 30, 2024
Hi There, Unfortunately you didn't order from us. We had a website pretending to be our website. We got tons of complains becuase of these guys. We don't sell our machines for £79 and we would never take money from people and not deliver the product. These guys took a product that sells for $500-$700 and offered it for around £79. Unfortunately many people bought into this and they got scammed. We are really sorry you had to experice that. We are trying to remove these scammers from the web but it is hard.
Shipping was terrible, I waited months and never got any communication even after emails asking for an update. When I emailed that I had decided to dispute the charge on my card I suddenly heard back with a tracking number. The app is terrible and had to be side loaded (wasn't in app stores). In audition the app was not in English and I couldn't navigate it. The app did not function on a tablet and when we did get it to work the beat on the music didn't line up with the lights on the device. After a few months I just put it in the trash.
By Andrew S.
