Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
506 reviews
OncourseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Oncourse (oncourse.com) has 506 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 401 reviews with 5 stars · Clear filters
Eric was efficient, professional and friendly
By Ilene L.
Response from Oncourse· May 4, 2026
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Very accommodating
By Donna M.
Response from Oncourse· May 4, 2026
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Oncourse Home Solutions only use professional trades people, not handyman, that get the issue resolved the first time.
By Paully
Response from Oncourse· Apr 29, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
The whole process went well from purchase to installation of both my furnace and air conditioner.
By Mary Ann M.
Response from Oncourse· Apr 27, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Customer service is professional and prompt. They contacted the contractor immediately. Contractor is reliable, capable and kind.
By Janet N.
Response from Oncourse· Apr 23, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
When calling they customer service set up quickly and within a day service calls to come out & fix with no problem. Had your service for over 5 yrs or so
By Kathy S.
Response from Oncourse· Apr 22, 2026
Thank you for being with us over the years – we truly appreciate it. Knowing our service continues to earn your trust is the best compliment we could receive. With over 1.9 million homeowners protected and over three decades of experience, we’re committed to being there whenever you need us. We look forward to continuing to support your home.
Claim was opened without any hassles and contractor (Plumber) was scheduled and arrived the next day. Was very satisfied with the service was professional and timely. Would recommend Oncourse better to have the insurance and not need it than to need it and not have it.
By Donny B.
Response from Oncourse· Apr 22, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Raol was very professional and did the work in a timely manner.
By Donald J.
Response from Oncourse· Apr 22, 2026
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
