Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
506 reviews
OncourseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Oncourse (oncourse.com) has 506 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 401 reviews with 5 stars · Clear filters
Austin is always great.
By Scott C.
Response from Oncourse· Aug 19, 2026
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
The service agent sent to our home was absolutely excellent!! Before he left, he made excellent suggestions to us about keeping our air conditioner in top form during the warm months in Michigan. Super friendly and very professional!!
By Sharon L.
Response from Oncourse· Aug 18, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Simplicity!!!!
By John H.
Response from Oncourse· Aug 17, 2026
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Steve of Gobie Appliances, our technician fixed out dryer problem right away. He was extremely knowledgeable, capable, and very friendly the entire time. Outstanding technician and person overall. I would welcome Steve back if we ever needed another home appliance repair again! He was outstanding! Thank-you Steve!!!
By Edward K.
Response from Oncourse· Aug 17, 2026
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Good communication throughout the call and visit. Friendly and helpful people. Efficient and complete service call.
By Penny W.
Response from Oncourse· Aug 14, 2026
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Jim was timely, friendly & knowledgeable. Would recommend him
By Lilia A.
Response from Oncourse· Aug 12, 2026
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
It was very easy to make an appointment. the technician was timely and provided excellent service and advice.
By Wynetta T.
Response from Oncourse· Aug 12, 2026
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
My request for service was processed promptly. The service representative was on time and had excellent customer service skills. They resolved the plumbing issue’s pretty quickly. I’ve used the service twice so far and it has been great. I would definitely recommend them!
By Deborah J.
Response from Oncourse· Aug 11, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
