Awesome Laser
The Fiber laser was exactly as described, arrived early and packed very well. I was impressed
By Walter
Response from OMTech· Apr 3, 2023
Thank you for your feedback, Walter! Please let us know if you need further assistance.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
443 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We garnered over ten years of experience in the laser engraving industry before launching OMTech out of Anaheim, California. We believe in US-based customer service and technical support, so our skilled laser technicians and 30-year industry veterans are here to solve customer problems efficiently and effectively. This brand has grown into the largest online seller of laser engravers. Our mission: to make quality laser machines accessible to all.
OMTech (omtech.com) has 443 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 240 reviews with 5 stars · Clear filters
The Fiber laser was exactly as described, arrived early and packed very well. I was impressed
By Walter
Response from OMTech· Apr 3, 2023
Thank you for your feedback, Walter! Please let us know if you need further assistance.
Omtechlaser have been awesome
By Paul B.
Response from OMTech· Apr 3, 2023
Hello Paul, We apologize for the confusion. Let us discuss the ship date via email. Thank you!
This is my second Omtech laser. Everything went smoothly from ordering to the very polite delivery driver.
By Kimberly G.
Response from OMTech· Mar 31, 2023
Thank you for taking time providing a review, Kim! Please let us know if you need any assistance with your machine.
So far in the process everything has been a 10. Easy ordering and questions answered. Delivery smooth and really fast. Setup and Lightburn loading was very easy. Posted a question to the forum for a user error and received very quick replies and followup suggestions. First time laser user and still trying to wrap my head c around software. I have a slow learning curve. Omtech so far has been a win-win
By Anth A.
Response from OMTech· Mar 30, 2023
Thank you for the kind words. Please let us know if you need any assistance you can always reach us at [email protected] or +1 (949) 539-0458
I was working through finding replacement parts for my Omtech machine. I contacted Omtech and they helped me in the most amazing way. Great customer service
By Patrick J.
Response from OMTech· Mar 16, 2023
Thank you for your feedback, Patrick! We are glad that you are back on track now. Please let us know if you need any assistance.
I reached out to OMTech a few times now and have had rewarding communication with the speed of replies and a great knowledge based team. It is refreshing to see a company that cares for the concerns of their customers. Genuinely pleased with my interactions with them.
By Don
Response from OMTech· Mar 9, 2023
Hello Don, Thank you for your kind words! We appreciate you taking time to provide us a review. We are glad that we are meeting your expectations. Please let us know if you need further assistance in the future!
Great service! Had some issues but were resolved very soon.
By Charlotte H.
Response from OMTech· Mar 7, 2023
Thank you for your kind words, Charlotte! Please let us know if you need further assistance.
I HAVENT HAD TO CALL LATELEY SO FAR THINGS WITH MY MACHINE ARE GOING VERY WELL BUT MURFEY AND ALL THE OTHER TECKS ARE OUTSTANDING THE EXPLAIN EVERYTHING TO THE FULLEST SO A OLD MAN LIKE ME UNDERSTAND HOW IT WORKS. THE ONLY THING I THINK WOULD BE IF YOU HAD A LIGHT BURN TECH TO HELP US OLD PEOPLE I STILL HAVE ISSUES WITH IT. THANK YOU OM TECH YOU ALL ARE THE GREATEST
By BARRY B.
Response from OMTech· Mar 4, 2023
Thank you for the kind words, Barry! We are glad that we met your expectations. Please let us know if you need any further assistance.