Get it earlier than expected.
Shipping times and support are very good.
By Michael C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
443 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We garnered over ten years of experience in the laser engraving industry before launching OMTech out of Anaheim, California. We believe in US-based customer service and technical support, so our skilled laser technicians and 30-year industry veterans are here to solve customer problems efficiently and effectively. This brand has grown into the largest online seller of laser engravers. Our mission: to make quality laser machines accessible to all.
OMTech (omtech.com) has 443 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 240 reviews with 5 stars · Clear filters
Shipping times and support are very good.
By Michael C.
Extremely pleased with the service andc
By David N.
Great machine for the cost, Very glad i made the decicion to pull the trigger. Fast shipping, had the item dropped off at my doorstep 6 days after I ordered it.
By Michael B.
Great people, very good products!
By Raz
I ordered and service was fast. Delivery excellent. Looking forward to what I can do with this machine. AF 100W 2440
By David T.
Nothing to add, great support
By Milton A.
Hello. I received my new Af 70 watt co2 Laser 1 month ago. Been having problems since. Contacted support tech. They have been very good at answering my questions and sending me a power module i needed to change as my laser didnt pulse at 25 %power. I received the wrong one. I contacted support again and im waiting for a quick response. So far im very impressed at omtech support and consistently Kind and helpfull nature. Not something you see today in bussinessses. This is my first laser so im not sure about a lot of things. Ontech is always a phone call away. Thank you Doug De Champlain
By Doug D.
They always have the answer
By Gene B.