Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6 reviews
OldtownvanlinesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Old Town Van Lines, with our team members, is a national leader in relocation and move services, offering solutions for the employee mobility industry. With locations strategically placed around the country, we offer an unparalleled national footprint supported by extensive product offerings and robust technology solutions that support the organization’s national and diverse workforce. From relocation and household goods to commercial moving and storage, Old Town Van Lines will provide a superior relocation and moving experience.
Oldtownvanlines (oldtownvanlines.com) has 6 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
6 approved reviews, newest moderated first
Was making an out of state move last month, and have never used a moving company before. All I’ve ever heard was horror stories. But this company made it hassle free AND they were affordable! Made the move so much more stress free!
By Raven B.
I wanna give this company 5 stars. They are quick and efficient. They did a great job helping me with my issue. I would recommend them and may rehire in the future thanks so much for your help.
By ALESSA ✨.
This company is a complete scam from start to finish. The estimate was given over the phone and my mother ended up paying $1000 more upon arrival of the movers. During the move the leg of an antique piece of furniture was completely snapped off and taped back together in hopes of trying to hide the break. In attempting to be reimbursed for this damage per the contract, as well as a couple missing items, the owner was downright rude and verbally abusive over the phone and gave the name of a claims company who doesn't even work with them to file the claim. The phone is never answered and voicemails are infrequently returned. I have moved many, many times and have never witnessed such unprofessionalism. Avoid this company at all costs, I would give zero stars if possible.
By T H.
Response from Oldtownvanlines· Nov 20, 2024
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to fix the issue.
My enquiry was handled promptly and efficiently and although I have used moving companies a lot, they were the best ones till now. I would definitely use your company again and recommend to all the people who also wants to move stress free like me.
By Brandon K.
Response from Oldtownvanlines· Sep 12, 2024
Hi, Brandon. We are thrilled to learn that you had a positive experience with us!
Thank you for wonderful communication from start to finish. The whole process was so much faster than expected. Everything is still in the condition I moved them in. Easy and quick delivery with friendly staff. Thank you for wonderful experience. Will recommend and use your services again in the future.
By Emma S.
Response from Oldtownvanlines· Sep 12, 2024
Thank you Emma, for taking the time to leave a 5-star review of our moving company. We are committed to providing our customers the best possible moving experience, and we are glad to know that we met your expectations.
I moved 10 boxes of personal items. I dealt with this team who couldn’t have been more helpful. They made the seemingly complicated paperwork easy to understand and answered all of my questions promptly. Communication They were received at my home on the arranged date and were all undamaged. A job done very well.
By Emma M.
Response from Oldtownvanlines· Sep 12, 2024
We are thrilled to learn that you had a positive experience with us!
