Received wrong items and customer service sucks
I ordered an XXL hoodie and t shirt. Almost a month later I received 2 small sized shorts that I had to give to my daughter because there was no way I could fit them. I let the company know of the error and even offered to return the items to receive what I actually ordered. It’s been over a month with no reply and I still haven’t received what I paid for. Don’t buy from the company. Apparently you pay for what you want but get whatever they feel like sending.
By Jasmine S.
Response from Old School Glory· Mar 9, 2026
Jasmine — getting the wrong items shipped to you and then hearing nothing back is a terrible experience and we're sorry. That was a fulfillment error during a time when we were processing a massive amount of orders and mistakes were slipping through. We've overhauled how we handle everything since. If you still need the right items sent out, email us at [email protected]. — OSG Team