OlayReviews of olay.com

The new Complete formula SPF 40 doesn't absorb as well, but instead it is like a greasy sunscreen. It migrates into my eyes, and around my mouth - euw. I've been using OIl of Olay for decades, but am considering moving on due to thsese issues. Giving it one last try with the SPF 15 to see if that product still works for me..

I have been buying Oil of Olay Original Cream with Active Hydration for over 40 yrs. I recently bought an extra jar to bring to FLorida. It is EXTREMELY IRRITATING ON MY FACE & IRRITATES MY EYES AS WELL. I went on line to see if they had switched their Formula. INDEED THEY DID. Touting it as an ‘IMPROVED FORMULA’. WHY MESS WITH SUCCESS?? I CANNOT USE THIS NEW VERSION ON MY SKIN. It has HYLURONIC ACID AS AN INGREDIENT WHICH IS VERY STRONG ON SENSITIVE SKIN. PLEASE GO BACK TO YOUR ORIGINAL FORMULA!!! FROM ONE VERY UPSET CUSTOMER. C Mackey

Lack of transparency. Ingredients: percentage hidden Avoid the brand

The company has men dressed as women promoting Olay products from the RuPaul show . Nothing says I'm a WOMAN selling WOMAN'S products like man in dresses pretending to be a woman. I've been using and buying the all in 1 face wash for years. I will no longer give my money to this company! When companies go woke !

Na 30 jaar Olay Double Action normal/dry skin naar tevredenheid te hebben gebruikt is er een desastreuze formulewijziging geweest. Volgens de fabrikant zijn de parfum en kleur aangepast. Toen ik nietsvermoedend een potje (met de blijkbaar nieuwe formule - er stond niks op de verpakking) aanbrak heb enorme pijnlijke huiduitslag gekregen, die al meer dan een week duurt. Ik heb nu medicijnen van de huisarts gekregen want de uitslag ging niet vanzelf weg en bleef ontsteken. Mensen met een gevoelige huid: GEBRUIK DE NIEUWE FORMULE NIET!!! De fabrikant 'wenst me sterkte en een fijne dag' en heeft de potjes vergoed, maar ik vind de reactie vrij matig. Ik vroeg op verzoek van mijn huisarts om de parfumcode gezien de ernst van de reactie. De fabrikant verwijst naar de informatie op de verpakking, maar daar staat slechts 'parfum'. Er moet meer onderzoek naar dit product worden gedaan voor het in de winkel blijft. Ik vertrouw het product niet meer.

I ordered product and returned using the label their representative sent to me (have documentation) only to be told "That is not our return address) I have everything they sent me to send as proof of return. Olay STILL refuses to return my money. TERRIBLE CUSTOMER SERVICE and DO NOT BELIEVE IN THEIR 60 DAY RETURN POLICY!! They will keep the product and your money. I am out $235!

I am a long time customer of Olay products and I've never had a negative experience until now. I started using the Olay Super Eyes Daily Eye Serum in November, 2024. I used it daily as instructed and looked forward to seeing results. However, I'm experiencing burning, irritation, sensitively to touch and a reddish/black discoloration under my eyes. I have to use a cold press to get relief from the burning and apply several layers of makeup to cover up the discoloration. I don't know what to do about this except to see a dermatologist. Any thoughts?

Product defective. Attempted to exchange. Response amounted to "tough luck" sucker, in polite language of course. Referred to Returns policy. Policy is no returns.