bad very bad
bad, my friend gets it it is too expensive its not worth the money
By Lajla O.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
566 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prevent Damage. Repair Hair. Discover the three step system that completely changes the game. Olaplex produces incredibly healthy hair.
Olaplex (olaplex.com) has 566 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
Showing 400 reviews with 1 star · Clear filters
bad, my friend gets it it is too expensive its not worth the money
By Lajla O.
I purchased the Oplalex system to hel with frizz control and after a month of using it I am ready to throw the entire thing in the trash. I’ve followed the directions exactly and made sure to not use too much of any of the products. My hair not only looks dry and frizzy but it feels dirty. This hair care system is not cheap so I was expecting to see some improvement but I was let down. I would not recommend anyone spending the money for this brand of products. I’m gonna be honest and say that I believe it’s a huge gimmick and I got sucked into it. It may provide some results to some users but it’s not for me.
By Mandy F.
Sadly , just like the other 1star reviews - it made my hair straggly, thin and weak with absolutely no flexibility. The end are like straw despite me using several moisturising treatments. I'm genuinely shocked as the hype behind this product is extraordinary.
By claire M.
I really hate olaplex now... I used to have beautiful curls in my hair. I purchased olaplex only to nourish them but the product completely destroyed my curls and made my hair weighty greasy and straight. It's been a month and half since stopping olaplex and my curls haven't returned. I'm stuck with semi straight hair that I find hard to style now. Never using this again its just ruined my naturally beautiful hair!!!
By Red Riding H.
I followed the hype from hairdressers and friends and influencers and started using olaplex, I thought it was the absolute best thing, then started noticing my hair is so dull, so dry, scalp is so itchy, I was using it once a week, my hair was became so brittle, snapping, extremely frizzy, never experienced anything like this in my life my hair had always been smooth and soft, for the first time in my life as well my scalp started flaking, I genuinely thought maybe years of bleaching had finally caught up with me but even years of bleaching hadn’t damaged my hair like Olapex did. I stopped using olaplex and swapped to Garnier, let me tell you… my hair smells amazing, it’s so shiny, frizz is gone, hair is so super soft, I can actually see the most massive difference, AND my hairs even growing now!!!!!!! I used olaplex for over a year and my hair didn’t even grow an inch, my biggest regret is playing blind to the issue and ignoring the fact olaplex might be the issue
By Bek
After using Olaplex no.4 purple shampoo my scalp became incredibly itchy and scabbed. My hair then started to fall out in clumps and my scalp was obviously very itchy! My hair now feels so thin and straggly and am amazed by how many other women have experienced this same problem! My doctor prescribed me a scalp steroids for 10 days which has helped the itching and the hair loss is slowing but still coming out in clumps. Avoid avoid avoid!
By Tessa B.
Do Not Use This appears on first use to be amazing then....I noticed hair loss something I haven't ever suffered from. My thick hair is now so much thinner !! So upset
By Carol
This shampoo is not for everyone!! I thought Ill give the shampoo and conditioner a try but I regret so much as it’s made my hair fall out so much ! My hair has gone so fine!! I do not recommend at all
By Selen D.