Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
394 reviews
Oaktree MemorialsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oaktree was founded after experiencing firsthand how difficult it can be to find modern urns made from high quality and sustainable materials. After asking friends and family if they had a similar experience, the founders realized many others were having this same challenge.With this in mind, Oaktree's team of artisans designed a contemporary collection of urns and jewelry handcrafted from the highest quality of environmentally-friendly materials to celebrate the lives of our loved ones and pets.We are proud of the company we've built and would love to receive any feedback on our products, website, or experience. Thank you for being part of the Oaktree family.
Oaktree Memorials (oaktreememorials.com) has 394 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 360 reviews with 5 stars · Clear filters
Great product! It custom made so patience is a must. Friendly back and forth chats with customer service made this transaction easier. I am very pleased with the final product. Shipping is unbelievable. They packed the urn worthy for a Rolex!
By Kannon T.
I had a specific urn in mind but couldn't find exactly what I was looking for so I ordered a different urn - size large. It took a very long time to ship and when it did, it was the small urn which I thought was for a dog. I sent a very angry email off and was met with compassion and sincere apologies. The large urn wasn't available for several more weeks so I asked for a refund. Ashley offered me either a refund or a discount on one of four urns that were available immediately and the fourth urn was EXACTLY WHAT I WANTED ORIGINALLY! It shipped immediately and it's perfect. Ashely was the amazing human who dealt with my grief rage beautifully. The entire ordeal had the happiest ending during such a sad time. Oaktree really turned it around. I'm so appreciative.
By Courtney R.
The website was so easy to navigate. Having an option for our daughter to place some of her husbands ashes into a beautiful flower base was wonderful. He used to pick wild flowers for her when they would go hiking or "just because" so this vase is extra special to her. The vase is beautiful and it arrived in 3 days.
By Catherine W.
I ordered a cremation necklace with engravings to remember my beloved dog, Lucy, and to keep her by my heart always. It turned out more beautiful and perfect than I imagined. Now I will always be able to have part of her close to my heart, which helps with the pain of losing her. Anytime I'm sad or missing her I just reach up and touch my pendant, and it brings me comfort. They were a wonderful company to deal with and I would recommend them to anyone that is looking for a way to memorialize their loved one, be it 2 or 4-legged. Very affordable, quick to send and receive the item, and exceptionally well made. Thank you so much.
By Erika L.
Caring company that provides a beautiful product.
By Andrea B.
Extremely helpful, responsive, and knowledgeable. Answered any questions I had with compassion and care. Would definitely recommend.
By russ M.
Beautiful product and timely delivery!
By chambsbond
The urn was more beautiful than I anticipated. Customer service was great, they walked me through the engraving options.
By Cathy S.
