Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
934 reviews
Nu ImageSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nu Image is a telehealth company founded in 2004 in New Jersey by Andreas Dettlaff. In 2008 we moved to Tampa and went fully online — we are not a store or a brick-and-mortar clinic.Through our digital health platform we connect patients with licensed providers for online consultations and prescriptions across weight loss, hormone care, sexual health, and general wellness. Care is delivered with privacy and convenience: virtual visits, continuous support, and discreet shipping from licensed pharmacies. Serving patients in all 50 states. LegitScript certified since 09/15/2021.Visit nuimage.com to get started.
Nu Image (nuimagemedical.com) has 934 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 723 reviews with 5 stars · Clear filters
Gemma was incredibly helpful with all of my questions. I had a lot. Every step of the way was fast replies and helpful information
By Bob D.
Response from Nu Image· Sep 15, 2026
Thank you, Bob — glad Gemma and the Nu Image team could help. Anytime you need us: [email protected] or 888-520-3438.
Been using Nu image for 2 years. Happy with customer service and with the product. Has raised my testosterone levels substantially. Called to renew my prescription today. They were very helpful in explaining all of my options to get the best possible price. I definitely recommend this company. The representative was extremely knowledgeable and helpful.
By Les M.
Response from Nu Image· Sep 15, 2026
Thank you, Les — glad Nu Image support could help with your renewal options. Anytime you need us: [email protected] or 888-520-3438.
I’ve had a great experience with NuImage Medical. Their customer service is excellent—responsive, professional, and genuinely helpful whenever I’ve had questions. The service itself has been very reliable, with prescriptions processed and delivered consistently without issues. I also really appreciate how easy their online platform is to use. The interface is straightforward and makes obtaining and managing prescription medications simple and stress-free. Overall, NuImage Medical delivers a smooth, dependable experience and I would highly recommend them.
By Jeff A.
Response from Nu Image· Sep 15, 2026
Thank you, Jeff — we’re glad Nu Image has been smooth and reliable for you. Anytime you need us: [email protected] or 888-520-3438.
Customer service whenever I had questions or needs has always been super helpful and prompt. Pricing really solid as well
By customer
Response from Nu Image· Sep 15, 2026
Thank you — we’re glad Nu Image support has been helpful when you needed us. Anytime: [email protected] or 888-520-3438.
Very helpful. Quick to respond
By Brandon
Response from Nu Image· Sep 15, 2026
Thank you, Brandon — glad Nu Image could help quickly. Anytime you need us: [email protected] or 888-520-3438.
The New Image Medical products are top quality. I also appreciate their customer service with quick and friendly service. It feels like a personal transaction versus endless AI phone trees. Highly recommend 👍
By Globetrotter
I have been a client for years now and recently had an issue, the CEO went above and beyond to satisfy the situation. I truly appreciate how it was handled and will continue to be a loyal client of NuImage.
By Sharon
I have been a long time client of Nu Image and have always felt supported with all of my questions. Products are top notch, results are amazing. Very happy customer all around!
By Kelly
Response from Nu Image· Feb 10, 2026
Thank you so much for being such a loyal, long-time client and for taking the time to share this wonderful review! 🌟 We’re absolutely thrilled to hear that you’ve always felt supported with your questions and that our top-notch products continue to deliver amazing results for you. Comments like yours truly make our day and remind us why we love what we do—helping clients like you feel confident and happy! It means the world to the entire Nu Image team to have your continued trust and support. We can’t wait to keep exceeding your expectations on your next visit/order. Here’s to many more amazing results together! 💙
