Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
934 reviews
Nu ImageSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nu Image is a telehealth company founded in 2004 in New Jersey by Andreas Dettlaff. In 2008 we moved to Tampa and went fully online — we are not a store or a brick-and-mortar clinic.Through our digital health platform we connect patients with licensed providers for online consultations and prescriptions across weight loss, hormone care, sexual health, and general wellness. Care is delivered with privacy and convenience: virtual visits, continuous support, and discreet shipping from licensed pharmacies. Serving patients in all 50 states. LegitScript certified since 09/15/2021.Visit nuimage.com to get started.
Nu Image (nuimagemedical.com) has 934 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 723 reviews with 5 stars · Clear filters
Customer service is top notch! I don’t think I’ve ever had a better experience with any customer service for any company!
By Wes
Response from Nu Image· Sep 14, 2026
Thank you, Wes — we love hearing that about Nu Image support. Anytime you need us: [email protected] or 888-520-3438.
I’ve been using them for over 2 years with zero issues. Ordering, Shipping, Billing are all handled quickly and professionally. There are cheaper companies, but I trust Nu Image and there have been no hidden charges or surprises. They are very responsive to e-mails. Now…if you want a company to hold your hand, check in on you frequently , tell you what to eat, or inundate you with affirmations and praise, this probably isn’t a good fit for you.
By Laura H.
Response from Nu Image· Sep 14, 2026
Thank you, Laura — we appreciate your trust in Nu Image over these years. Glad ordering, shipping, and billing have been smooth for you. Anytime you need us: [email protected] or 888-520-3438.
70 up male. I’ve ordered online from NuImage three times in the last year. Always prompt, professional, courteous service. Prompt fulfillment and delivery. Very consistent compounding prescription preparation. A trustworthy company.
By Richard B.
Response from Nu Image· Sep 14, 2026
Thank you, Richard — we’re glad Nu Image has been prompt and professional for you. Anytime you need us: [email protected] or 888-520-3438.
They’ve always been a solid company and team with me. High quality products and a very responsive support team. Honestly one of the better experiences I’ve had with any online provider. 10/10. Only issues I’ve ever had were things out of their reasonable control.
By Obensson
Response from Nu Image· Sep 14, 2026
Thank you — we’re glad Nu Image has been a solid experience for you. Anytime you need our team: [email protected] or 888-520-3438.
I'm not going to be using this product at this point in time but they have great customer service and got right back to me, which a lot of companies surprisingly cannot manage to do. For example if you're familiar with Inner Balance/Libidia, they will only message you through their portal - in 3 days - they won't email you, they DEFINITELY won't call you, and they won't give you any support at all AND they don't take responsibility for their unprofessionalism. Instead, they're RUDE! NU Image Medical's support was prompt, helpful, and great in every way! I bet their product is as well!
By cathie
Response from Nu Image· Sep 14, 2026
Thank you, Cathie — we’re glad Nu Image support was prompt and helpful for you. We’re here if you need us later: [email protected] or 888-520-3438.
One of the primary reasons I have remained a customer of Nu Image Medical is satisfaction with customer and product service. When a recent interaction with the company left me with questions, Nu Image stood ready to resolve my concerns. With much appreciation and looking forward to continuing our fruitful collaboration! —Keith Thompson
By Keith T.
Response from Nu Image· Sep 14, 2026
Thank you, Keith — we appreciate your continued trust in Nu Image. Glad we could help with your questions. Anytime you need us: [email protected] or 888-520-3438.
Nu image has been a pleasure to work with. Initial assessment and prescription was easy, customer service has always bent over backwards to help me.
By John Q.
Response from Nu Image· Sep 15, 2026
Thank you, John — we’re glad Nu Image has been a pleasure to work with. Anytime you need us: [email protected] or 888-520-3438.
I have ordered from Nu Image and their Mt. Everest product works better than anything I've tried. While reordering today I contacted Customer Support and they were very responsive, friendly and helpful!
By Lenny V.
Response from Nu Image· Sep 15, 2026
Thank you, Lenny — glad support was responsive for you. Anytime you need Nu Image: [email protected] or 888-520-3438.
