Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
387 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Defensive Driving and Traffic School, Online or Classroom format.
National Traffic Safety Institute (ntsi.com) has 387 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 283 reviews with 5 stars · Clear filters
Excellent defensive course
By Annabel P.
Response from National Traffic Safety Institute· Jun 28, 2024
Hello Annabel, Thank you for your wonderful review and your five stars! Please stay safe on the roads Annabel and welcome to the NTSI family!
The course was interactive and held my attention. I learned of significant laws that have changed or I was not aware of and will receive a discount on my insurance for three years. Win/Win situation. Thanks!
By Mitchellama
Response from National Traffic Safety Institute· Jun 24, 2024
Hello Mitchell, Thank you so much for taking the time out of your busy day to leave stellar review as well as those 5 shiny stars! Our main goal here at NTSI is truly to create safer drivers. This review assures us that we are succeeding. So, thank you Mitchell for letting us serve you and for allowing us to provide an excellent experience. Saving money on your Insurance is most defiantly a win/win! Thank you again Mitchell, welcome to NTSI family!
It was a lot of reading, but very very informative!! I learned quite a bit about what I have done wrong since I learned how to drive, and how to better improve my driving skills and safety!!
By Kelley M.
Response from National Traffic Safety Institute· Jun 19, 2024
Hello Kelley, Thank you for this fabulous review and 5 shiny stars! We here at NTSI firmly believe in creating curriculum that is both easy to navigate as well as providing the information you need to become a safer driver. We are happy to see Kelley that we have hit the mark with you! Thank you again Kelley for the fabulous review and stars! Welcome to the NTSI family!
Very good I,am understanding
By Sydney L.
Response from National Traffic Safety Institute· Jun 6, 2024
Hello Sydney, Thank you for leaving this fantastic review as well as those 5 shiny stars. We welcome you to the NTSI family Sydney! Please stay safe!
Excellent experience of awareness on prudent and preventive driving. Very well designed training and material to create awareness when driving.
By HiginioRenteria
Response from National Traffic Safety Institute· May 28, 2024
Greetings, Thank you so much for taking the time to leave us this wonderful review and 5 stars! We are so elated see hear of your experience with our course. NTSI's firmly believes in creating courses that will bring awareness to the safety of driving, we are pleased to see we have hit that mark with you! Thank you again for your wonderful review and those five stars! Welcome to the NTSI family!
Customer service helped me by chat on Saturday (Diane), helped me start my online class and she uploaded to the state DMV for me late that same day because of my deadline..extremely professional and friendly. Above and beyond!
By Kim J.
Response from National Traffic Safety Institute· May 2, 2024
Hello Kim, Thank you so much for taking the time to leave this rave review as well as those five fantastic stars! The backbone to any great company is seen through its customer service. We are elated to hear of your experience with Diane, who is one of the best in the business. We will be sure to let Diane know of the kind words you shared with NTSI regarding your experience. Thank you again Kim for this rave review! Please stay safe!
Well balanced course. Easy to read and comprehend.
By Steve
Response from National Traffic Safety Institute· May 2, 2024
Hello Steve, Thank you for taking the time to leave your review as well as those 5 shiny stars! NTSI works hard to bring courses filled with valuable information that is both easy to read and comprehend. We are ecstatic to see we were able to achieve that with you Steve. Thank you again for your review. Welcome to the NTSI family!
I have been driving for a lot of years and this is probably my 2nd citation all my 60 years, however they say things happen for a reason. I've learned and reminded myself of some of important safety issues of driving. THANK YOU!!!
By Dennis D.
Response from National Traffic Safety Institute· Apr 25, 2024
Hello Dennis, Thank you for taking the time to leave us this candid review as well as those 5 shiny stars! We at NTSI work hard to bring a great product to the market David, we are thrilled to hear we hit the mark with you! Thank you again David for your honest review! Welcome to the NTSI family!
