Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
144 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
National Tire & Battery is listed under Auto Parts & Wheels.
National Tire & Battery (ntb.com) has 144 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 83 reviews with 5 stars · Clear filters
In Bel Air, MD I have went to get 2 new tires and after waiting for 1 hr, I was told the rim broke during the repair. They voluntarily had replaced both of my wheels at no cost! I was very impressed by that. Very honest bunch of employees work in that store. They place high value on keeping their customer base happy so that they return.
By E. S.
Great a keeping appointment times and getting the job done in a timely manner. Great customer service and very polite employees. Store in Dunbar WV is great.
By Justin E.
Terrance Green at the Webster Texas location gave us outstanding service on out Silverado truck….. he was more than courteous and patient and very thorough. I would like for his boss, Robert Louis, to be notified of my experience as I asked for his name because I wanted to be sure Terrance gets recognition for his amazing work with us. Sincerely, Beverly and Peter Steckler
By Beverly S.
