National Tire & BatteryReviews of ntb.com

I had a flat tire emergency on my way to work, and Bryan, the service manager at the Automobile Blvd shop, put on the spare though they did not have a tire for my car immediately available. It made a bad day a bit better, and I was able to go home with the car safely.

Booked an Appt online, had to call the store in Lower Burrell and change it because I made a mistake. Nathan fixed my appt. Went for my appt and seen Nathan again. Needed new tires and ended up changing my order there. They were exceptional and Nathan got me all set. Great job!! Great employee!!

They go over and beyond

Associate that I worked with was very nice and let us know everything that we needed to get done, and what were the best options. His name was Brad and we went the shop in Mansfield, TX 1251 HIGHWAY 287 N and he was very helpful.

Wonderful service at the 11041 Wast Freeway location in Houston. He guy was very knowledgeable and helpful. I’m very happy and satisfied with the work that was done.

Bought tires about a year ago from NTB. Called about slow leak in one tire. Joe (Service Manager) at NTB Telegraph Woodbridge was very responsive and understood my concerns. He said he could take care of the problem right away. Joe and his employees were very professional and quickly took care of the problem by replacing the tire valve stem. Service was outstanding.

My experience wasn't good at first. Took my car to get the valve stems replaced. They could not get the tire off ," low profiles " etc. But while they was attempting to remove the tire they broke the tpms sensor . I was told about not being able to remove tire . But wasn't told about the damaged sensor . Got home ,wife test drove the car. When I heard the sensor rolling around in the tire. So of course I attempted to get in contact with customer service. Left 2 messages on website explaining the situation. Haven't heard from customer service so I called the store back the next morning. Ask to speak with a manager . I spoke with Stephen Crawford he was great . He handled the situation very professional , great customer service . He handled my situation wonderfully . I recommend NTB just because of Stephen great guy. 5 out of 5

The NTB store on Laskin Road, Virginia Beach, Virginia was excellent / superb! Traveling on the interstate, I hit something and it was dragging under the car. I got off the interstate and pulled into the NTB shop at 5:35 PM on Saturday of the Labor Day weekend. The store was getting ready to close at 6 BUT James, Graham, Gene, and one more person whose name I can't remember, listened to my problem / concern and immediately pulled my car into the service bay. A quick check revealed a screw and support bracket had come off, leaving the cover panel hanging. They quickly removed the one remaining screw holding the cover plate and had me back on the road in less than 10 minutes. They said it was no problem to resolve, wished me good well, and I was off. These men were professional, responsive, and represented NTB in the highest possible way. Their good deed to me is what customers hope for in every business. I will come back to them for my next tires.