Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
205 reviews
NovostellaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
👉💡Novostella offers high quality smart lighting technology products. Localized industrial design with humanized user experience. We are committed to creating stellar lighting experience for global families through our persistent innovation, devoted cra...
Novostella (novostella.net) has 205 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 108 reviews with 5 stars · Clear filters
We have spotlights and color changing lights from Novostella all around our home. It looks beautiful and our neighbors always compliment us. We think the customer service is second to none and will continue to order from them in the future. 😊
By Maryanne P.
Great Products and great customer service! I purchased the Novostella smart outdoor rope light and couldn't be happier with it! Looks great and is very well built. Lots of color combinations and brightness levels and should last many years to come. I did however accidentally damage the controller during a remodel. Totally my fault and nothing to do with the build quality. I reached out to customer service and they quickly assisted me and made sure the part I was ordering was the correct replacement controller and shipped it right out to me. Compared to most of the cheep Chinese rope lights available the Novostella Rope Light is far and above much higher quality.
By John B.
The light is amazing very happy with it. Had a little problem, setting the schedule and keeping it. Also, don’t know if I can hook it to my Wi-Fi so I have to get out there and work it from close range Wish there was a helpline to call and speak to a person
By christine G.
Happy with the product,received as advertised. Delivered as expected. I would recommend it.
By Jim B.
LOVE THE PRODUCT
By Jo G.
The lights are durable and bright
By Shibu J.
Lighting is fantastic. I love it!
By Karen S.
Response from Novostella· Nov 25, 2024
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with your purchase. If you ever have any questions or need assistance, please don’t hesitate to reach out at [[email protected]]. We hope you continue to enjoy your lights for many more bright and beautiful moments. Thank you for choosing us!
Super fast delivery and lights work fantastic! I am so happy with this purchase. Best investment I've made all year!
By Jennifer E.
Response from Novostella· Nov 25, 2024
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with your purchase. If you ever have any questions or need assistance, please don’t hesitate to reach out at [[email protected]]. We hope you continue to enjoy your lights for many more bright and beautiful moments. Thank you for choosing us!
