Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
48 reviews
Novelty PlaceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Novelty Place endeavors to create the best shopping experience by bringing fun and novelty items with exceptional quality to your parties. We provide a wide spectrum of toys, accessories, gadgets, and unique decorations for the party.
Novelty Place (noveltyplace.com) has 48 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 21 reviews with 1 star · Clear filters
I received an order confirmation. They charged my credit card and every day I get,an email asking me to complete my purchase. I've emailed them 4 times and no response but they manage to take my money appalled at this service 😬
By Margaret D.
I ordered 4 weeks ago and received a confirmation and my credit card was charged. I emailed them for a tracking number last week. I was told it was not their store and send more info. then i was told they lost my order. After numerous emails to customer service and giving them complete information I’m getting no response. Worse service. They should not be in business.
By Dorothy D.
This is the worst service I have experienced
By David D.
You said you delivered. You didn't. When I try to go figure out where, or why there is no information. If I had known this was a Chinese company, I would have steered clear. I can't stand this lack of accountability and thievery.
By Robert D B.
I ordered this for my sons birthday and I’m still waiting for it to arrive 2 weeks later.
By Wanda F.
Poor service..regret buying from here
By Saizad M.
NEVER GOT IT NO RESPONSE FROM YOU AWFUL
By george Z.
Item not received
By saizad M.
