Great Service Fast Processing
I submitted my request for price match refund and my case was processed very quickly and I reviewed an email stating I would receive my check in about 3 weeks.
By Donald H.
Monday, November 9, 2026 · Customer reviews of US businesses

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76 reviews
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Increase Trust and Confidence OnlineBusinesses partner with Norton Shopping Guarantee to increase trust and confidence in their online store. Look for the Norton Shopping Guarantee trustmarks and shop with confidence knowing the business is independently verified and your purchase is guaranteed.
Norton Shopping Guarantee (nortonshoppingguarantee.com) has 76 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
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I submitted my request for price match refund and my case was processed very quickly and I reviewed an email stating I would receive my check in about 3 weeks.
By Donald H.
What a shock at first in this day and age, a company actually doing what they say they will do! The Norton Shopping Guarantee does indeed follow through with their promise, they reimbursed me $92.50 on a purchase were the item's price increased two days later.
By DL S.
Couldn't be happier with the Norton Shopping Guarantee and their service. Found my item with a lower price after purchase, sent the supporting documents and received the approval from Norton in 1 day. Great service! Thanks.
By James H.
I honestly wasn't aware of the Norton 30 day lowest price guarantee as part of their online purchase protection until they sent me a reminder that it was up in 3 days. That's when I double checked and found out a piece of furniture I bought from Slumberland.com was $41 cheaper now. I filed the paperwork, which was quite easy, and within 48 hours they approved my claim and initiated my refund thru paypal. Score!
By Jodi P.
Great tool when shopping online! Thank you!
By Rolf Van B.
I made a purchase with LockedLoaded.com but one or two days afterwards the price drops by $53. I made a claim. In less than a week I have been notified that a refund of difference would in fact be mailed to me. Norton Shopping Guarantee works for me.
By Neben E.
I used the services of Norton Shopping Guarantee to reclaim money taken from by a scam company. Fortunately I was able to register my dispute with Norton and their involvement meant that I got a full refund from the scam company ketopurediet. I'm sure that with out Norton's involvement I would not have got anywhere.
By Roger L.