Solid Customer Service
I recommend this company frequently. Wish they offered more coupons for loyal customers.
By Krystle
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,040 reviews
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Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 968 reviews with 4 stars · Clear filters
I recommend this company frequently. Wish they offered more coupons for loyal customers.
By Krystle
I'm saving a lot of money by ordering in bulk all the supplies we need for our mom's health needs. The prices beat the local merchants and our boxes of supplies usually come very quickly.
By Maureen
We use washable bed liners for whelping puppies. Serendippity`s were actually arriving when the pads arrived from NorthShore. Perfect timing. Now I wait to see how they hold up to 3 and 4 washes a day.
By PJ
I purchased the Gary cover up. I was optimistic that this would be the answer to the never ending washing of bedding. Unfortunately they were not. $30 for a product that does not contain anything. So glad I only purchased one to try out first. However, when contacting NorthShore they were helpful and kind and I will most likely visit their site again. I have to say many of the parents in my parent group have the same issue with their child soiling through diapers, pads, etc. so unfortunately for the makers of this product I will be sharing my experience. When you have a special needs child we spend lots of $ for their needs so $30 for plastic pants is pricey for many of us but would have been well worth it if they worked. So for this mama the search continues.
By Tammy
Very courteous customer service representatives. Deliveries are very timely.
By Carl
Service was good but it did take longer to get then what they said.
By Vickie
While the telephone person was very willing to research your products, it's hard to describe the needs I have. The products themselves were not ones that I can use, so that was disappointing, but I appreciate the effort made to find something that would work.
By Betty
Wonderful packing and delivery was fast. Great product for those with heavy incontinence.
By Steven