The only thing that would make the …
The only thing that would make the experience better is free shipping for a minimum order.
By Carolyn
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,040 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 968 reviews with 4 stars · Clear filters
The only thing that would make the experience better is free shipping for a minimum order.
By Carolyn
Products are great! Service is on time and friendly. Only issue is shipping. Free shipping should be offered on all orders over $100.
By Shay
Your selection and customer service are top notch. The website itself however is often painfully slow.
By James
Got in timely fashion I tried them on and loved them. It's like pad and panties but better. I will reorder as needed.
By Debra
Excellent products and easy to order online. My main problem is that it takes so long for the product to arrive in California. It would be good if they could reduce the shipping time and also the cost of shipping.
By Michelle
Received my package the next day. My sister is taking care of my dad and is happy with the results of the northshore product. I will be ordering more stuff soon.
By Robert
Products arrived a reasonable time. Products were as advertised and pictured. Sizing of washable mesh pants is a bit off. Unfortunately, we are not created with back and front size equal and this is how the pants are constructed. The comment suggesting an extra 2" in the back is correct. That would make them perfect. Would this be possible? thank you.
By Elizabeth S.
Very good. Sometimes I have online problems ordering the products on your site.
By Linda