Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,040 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 968 reviews with 4 stars · Clear filters
professionals...good listeners...polite and kind even though you are discussing some pretty personal things. great yo work with
By Paul
Response from NorthShore Care Supply· Apr 12, 2018
Thank you for your feedback, we appreciate you taking the time to share with us. We appreciate your business very much.
Fast turn around time
By Larry
Response from NorthShore Care Supply· Apr 11, 2018
Thank you for your feedback, we appreciate you taking the time to share with us. We appreciate your business very much.
The order process was fast as delivery. I plan on using them from here on!
By Troy
Response from NorthShore Care Supply· Apr 9, 2018
Thank you for your feedback, we appreciate you taking the time to share with us. We appreciate your business very much.
Good customer service only complaint would be cost of shipping all other prices consistent with other retailers
By Patrick
Response from NorthShore Care Supply· Apr 9, 2018
Thank you for your feedback, we appreciate you taking the time to share with us. We appreciate your business very much.
First buy,No opinion yet on quality.good service shipping wise though.
By Dale
Response from NorthShore Care Supply· Apr 6, 2018
Thank you for your feedback, we appreciate you taking the time to share with us. We appreciate your business very much. Sincerely, NorthShore Care Supply
One beef I have is that the large wipes in blue package no longer are drawn out one by one as you pull one out. This does NOT save wipes as one must reach in, at usually inaportune times while cleaning, to grab one and USUALLY i end up pulling our two or three. Dumb idea. Not functional in the real world of using this product. Fix this!
By Willie
Response from NorthShore Care Supply· Apr 6, 2018
Thank you for your feedback, we appreciate you taking the time to share with us. We appreciate your business very much.
This product has much going for it. Particularly, both the plastic backing and the absorption matrix are very sturdy and durable enough to comfortably handle wearing the diaper for a longer period. Also, it is one of the minority of companies that deals with the medium size transition. Most brands do not fit well for those of us with a 34-38" waist. My only suggestion for improvement is that the plastic backing should rise higher on the waist, perhaps another inch; the absorption matrix is fine as is.
By Ron
Response from NorthShore Care Supply· Mar 29, 2018
Hello, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We appreciate your suggestion on the briefs as well! We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
It just seem so long to process b4 sending.
By Deborah
Response from NorthShore Care Supply· Mar 27, 2018
Hello, thank you for your feedback. We would greatly appreciate the opportunity to speak with you to resolve this issue but have been unsuccessful in our attempts to reach you. Please feel free to contact us at your earliest convenience. Our care experts can be reached at 800-563-0161, or you can email [email protected], or feel free to use our LiveChat service directly from our website. We value you as a customer and we hope to hear from you soon! We're always happy to help!
