Great service--product way too large!
The samples arrived on schedule, but were far too large. I think the pull-up style might work, but only if there's something more protective than depends maximum.
By Mary Jean clauss the S.
Monday, November 9, 2026 · Customer reviews of US businesses
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Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 284 reviews with 3 stars · Clear filters
The samples arrived on schedule, but were far too large. I think the pull-up style might work, but only if there's something more protective than depends maximum.
By Mary Jean clauss the S.
Product is great but then you discontinue it not sure what I'm gonna be able to use in my decor garbage pail
By Linda
Briefs would not stay up. Product arrived in a timely manner, shipping was expensive. Since I ordered briefs instead of pull-ups, I would have to pay to return them. Probably won't order from Northshore again.
By Doris G.
These diapers do not fit me nearly as well as others that I have tried. I wear a size medium and they seem a little short in length. They seem absorbent enough, but find them quite stiff...not comfortable. Since I started this review, I have now tried the Go Supreme pull up briefs, and find them very good. I'm not a fan of all the elastic often found in pull up diapers, so that would be the one complaint. The service at Northshore is wonderful. Everyone I communicated with was very helpful, and the service was prompt.
By Dennis
I contacted NorthShore with a question via email. I have had no response and it has been two days. Supposedly, they have all these options to help you, but they won't answer their email. I like product I ordered, but the customer service leaves a lot to be desired, therefore, I rated them only a 3.
By Linda
need better shipment notifications,shipment arrived before I was expecting Julius
By Julius
Easy to shop for products. Disappointed with the amount of time it took to receive the product I ordered.
By Louis
Your web site and delivery are good. What I would like to happen is I am trying to find the correct size for diapers, and I can't buy just one to see if it fits, so I have to spend a lot of money for 8 or 10 and then open and don't fit and have to give to charity or throw away . I still am looking for correct size and hope the ones I just ordered will please fit. Thank you. Teresa
By Teresa