Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
619 reviews
Nordic KnotsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nordic Knots was founded on the Scandinavian tradition of functional design with a minimalist aesthetic. That's why we use only high-quality materials that put timeless Scandinavian design in focus, as well as ethical production practices, to create great rugs and curtains that last. It sounds simple, but we know it’s not easy to find rugs and curtains that look right, feel right, and are made right.
Nordic Knots (nordicknots.com) has 619 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 59 reviews with 1 star · Clear filters
Customers warrant phone calls when disappointed.
By Tom
Response from Nordic Knots· May 20, 2026
Hi Tom, we have reached out to you via email and would love to hear back from you to get your phone number--looking forward to hearing from you.
Will never purchase again. Received my order wrong 4 times.
By Katie
Response from Nordic Knots· May 5, 2026
Hi Katie--we've reached out via email to chat further about your issue. We're looking forward to hearing back from you.
Quality not worth the money. Nice packaging. Nice branding. Product is whatever
By adam W.
Response from Nordic Knots· Apr 29, 2026
Thank you for sharing your feedback. We regret that our pillowcases did not align with your expectations of quality and value. We have attempted to reach out privately to discuss this, as we take all critique regarding our production standards seriously. We remain available should you wish to provide further insight.
I ordered 2m long curtains and was sent 124cm ones that don't even cover half my window. I asked for a replacement and was again sent the same 124cm curtains I waited two months for. Would not recommend.
By Hanna F.
Response from Nordic Knots· Apr 23, 2026
Hi Hanna, we're so sorry to hear this. We have requested your information via Trustpilot so we can get in touch with a solution.
Vi köpte flera olika samples på mattor i jute. Dessvärre kände vi direkt att alla hade väldigt låg kvalitet. Mattorna är stenhårda, torra, för tätt vävda och har ingen som helst stretch eller mjukhet. Detta tyder på en enkel konstruktion där de är hårt pressade och maskinvävda snabbt och billigt. Vi förväntade oss mycket mer. Jämför man med andra premium-märken är de inte är närheten av samma hantverk i väven, tyget och strukturen. Detta är faktiskt ganska pinsamt med tanke på vad Nordic Nest menar sig vara. Nordic Knots ser professionella ut och lägger nog mycket pengar på branding. Synd bara att en bråkdel läggs på kvalitet och hantverk.. väldigt besviken!
By Aron H.
Response from Nordic Knots· Apr 21, 2026
Hi Aron, thank you so much for your feedback. We have requested your information so we can get in touch with you to chat more about this issue.
Ordered a rug, it arrived and I didn’t like the color, i didn’t even role it out, opened it for 2 seconds half of the rug to see the color. It took them 3 weeks to respond after 5 follow up emails, after they finally sent a return label. After 4 weeks they respond saying the rug shows signs of use and they cant resell it. So they are charging me a fees and wont refund the full price. This website Nordic Knots is the biggest scam!!!!!
By Lauren
Response from Nordic Knots· Apr 20, 2026
Hi Lauren, we have requested your details as we cannot seem to find an order that corresponds with your details. Please feel free to reach out to [email protected].
still waiting on return instructions for over a month
By Rachel
Response from Nordic Knots· Apr 20, 2026
Hi Rachel, we're so sorry to hear this--this is definitely not up to our standards as a brand. Someone from our team will be in touch shortly!
Problem with shipping adress, no help from the company. Worst customer experience, ended with no rug after a couple of weeks. Would never buy from this again
By Oskar
Response from Nordic Knots· Apr 7, 2026
Hi Oskar, we're very sorry to hear this. We will be in touch via email to rectify this ASAP!
