NooieReviews of nooie.com

I’ve had 2 cameras with nooie one firstly bought then a replacement. Unfortunately it was out of the warranty time but nooie agreed to give me a discount on purchasing another. Great communication via email and fast replies. Very helpful and great service!

100% recommend the Nooie smart plugs, and the customer service is outstanding. I bought 2 plugs a while ago, was a bit confusing to set up to start with, but when I got used to it, setting up was a breeze. I told my family about them, and my cousin bought some. Again, she struggled with the set up, but she also used the plugs hotspot to get them to work. Then my sister bought some. This time though she really struggled. At the time, I had also bought more. When I went to set them up, I couldn’t either. We both noticed that the plugs hotspot didn’t say smart life, and instead had Chinese writing. We tried web chat, but didn’t get a response. My sister emailed Nooie support and they replied straight away. They got her to try different things. I told her to tell them about the writing. They asked her to send a screen shot, and immediately said they would send her some more. They came quickly, and the new set worked straight away. I then emailed with the same problem. Chris replied straight away, and I sent the screen shots. I had a reply saying they would send new ones within 3-5 days. They arrived the next day. These worked straight away. I really can’t fault this company at all. The plugs are great and work with our google home. Amazing when we come in at night, in the pitch black, arms full carrying shopping and we ask google to turn the lights on. Chris was excellent, best customer service I’ve ever had. Thank you Chris and Nooie 😁