Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
556 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida.Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge.All based on our combined 70 years of successful institutional and retail trading experience.
Ninjacators LLC (ninjacators.com) has 556 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 395 reviews with 5 stars · Clear filters
My recent interaction with Abigail H. was everything you'd hope for n a Support experience - quick response, substantive input and actionable recommendations.
By Jeffrey M.
Response from Ninjacators LLC· Apr 27, 2026
Hi Jeffrey, Thank you for your kind words! We’re thrilled to hear that Abigail H. provided a quick and helpful experience. Delivering responsive, actionable support is always our goal. We’re here anytime you need us! -The Ninjacators Team
Ninjacators is an excellent source for Ninjatrader expertise, support and products for your trading journey. Training videos and additional training are also excellent resources.
By William D R.
Response from Ninjacators LLC· Mar 9, 2026
Hi William, Thank you so much for taking the time to share your wonderful feedback! We are absolutely thrilled to hear about your positive experience with Ninjacators. Our goal is to empower traders with the exact tools and strategies they need to succeed, and knowing that we are hitting the mark for you is the highest praise we could ask for. It is wonderful to hear that you have found our training videos and additional training resources to be such an excellent support for your trading journey. We truly appreciate you being a valued member of the Ninjacators community. We are grateful to have you with us and wish you continued success in your trading journey! All the best, The Ninjacators Team
I am giving the support & coaching team at Ninjacators top marks . The staff are patient , knowledgeable & professional. I cannot give full names but one of the coaches (MP) took time out of his vacation to meet me to try and help me with trading. This is an example of the dedication of the team & the company work ethic . many thanks to the team I am once again humbled by the efforts of Michael K to support my trading objectives . Michael K has contacted me numerous times go gather feedback and provide solutions . It is because of people like Michael K that I continue to do business with Ninjacators
By Sean B.
Response from Ninjacators LLC· Feb 25, 2026
Hi Sean Byrne, Thank you so much for leaving such a fantastic review of your journey with us on Trustpilot! We are thrilled to hear that our support and coaching team is providing the clarity you need to achieve steady results. It is wonderful to see your dedication to layering education on top of our trading tools—this insight is incredibly valuable for the entire community. We will be sure to share your kind words with Coach MP and the rest of the staff. Knowing that MP took time out of his vacation to assist you with your trading is a perfect example of the dedication and work ethic we strive for, and your recognition means a lot to the entire team. Your success is exactly what motivates our team, and we are grateful to have you as a member of the Ninjacators community. We wish you continued success in your trading! All the best, The Ninjacators Team
Cheryl G. has provided the Best Support and Follow Up Support I have ever received!!! Robert San Diego
By Robert
Response from Ninjacators LLC· Dec 22, 2025
Hi Robert, Thank you for taking the time to share your positive feedback! We are absolutely thrilled to hear that Cheryl G. provided you with the best support and follow-up you have ever received. We will be sure to pass along your praise to her. Our team prides itself on providing friendly and prompt service, and we are delighted that she could assist you so well. Thanks again for being a part of the Ninjacators community! All the best, The Ninjacators Team
finally someone called me and took the time to fix the problem and stay with me on the phone till we got it working Big help
By george
Response from Ninjacators LLC· Dec 3, 2025
Hi George, Thank you for taking the time to share your experience! We are so glad that we were able to connect with you personally and stay on the line until the problem was completely resolved. We know how important it is to get everything working correctly so you can focus on your trading, and we are happy to hear you are up and running now. We will be sure to pass your kind words along to the team member who assisted you. Thanks for being a part of the Ninjacators community! All the best, The Ninjacators Team
very clear pricing...many diffrent tools for diffrent level of traders!
By Goodin B.
Response from Ninjacators LLC· Nov 24, 2025
Hi Goodin Building, Thank you for the 5-star review! We are delighted to hear that you found our pricing clear and value the variety of tools we offer for traders of all levels. Our goal is to provide transparent and effective solutions for everyone, from beginners to pros, so it is fantastic to know we hit the mark for you. We appreciate you being a part of the Ninjacators community! All the best, The Ninjacators Team
They offer white glove installation, and the service has been great.
By Robert R.
Response from Ninjacators LLC· Nov 21, 2025
Hi Robert, Thank you for taking the time to leave such a great review! We are delighted to hear that the White Glove installation service was a success for you and that you are happy with the service provided. Our goal is to make the technical setup as smooth and stress-free as possible so you can focus on your trading. We appreciate you being a part of the Ninjacators community! All the best, The Ninjacators Team
The people are friendly and helpful, I have been a customer for 2 years and have had great experiences.
By Andy P.
Response from Ninjacators LLC· Nov 13, 2025
Hi Andy, Thank you so much for your kind words—and for being a valued part of the Ninjacators community for the past two years! We're thrilled to hear you've had great experiences with our team. Providing friendly, helpful support and top-tier tools is what we’re all about, and it’s wonderful to know that’s been reflected in your journey with us. If there’s ever anything more we can do to support your trading goals, our team is always just a message away. Wishing you continued success, – The Ninjacators Team
