Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
556 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida.Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge.All based on our combined 70 years of successful institutional and retail trading experience.
Ninjacators LLC (ninjacators.com) has 556 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 395 reviews with 5 stars · Clear filters
Quickly delivered product to my account. Super instructions were on point. Would definitely recommend.
By Scott K.
Response from Ninjacators LLC· Apr 16, 2024
Hi Scott, Great to hear you found our instructions clear and concise. Thank you for your recommendation!
Customer focused. Quick follow up. Flexibility in addressing customer issues.
By Saths
Response from Ninjacators LLC· Apr 16, 2024
Hi Saths, Thank you for your review! We truly appreciate your feedback and are glad to assist you.
need to get set up n plugged in to markets
By jonathan S.
Response from Ninjacators LLC· Apr 16, 2024
Hi Jonathan! We're here to assist you. Our team will reach out to you directly regarding your purchase of Robot Lab to ensure you have all the support you need.
I have been trading with Richard at Traders agency for some time now. Richard is a very honest person. When I joined him, I was a beginner. He teaches how to analyze the market, how to patiently wait, and when to execute trades. It means that in Richard's daily sessions, you learn something new every day. Now, I am an intermediate level trader, but still, I learn something new in Richard's room every day. Every day, Richard starts with a fresh look at the market, sharing top-level market analysis from scratch. Richard is not just a very good mentor but also a very honest person. He goes above and beyond to support. There are hundreds of participants in the daily trading sessions, and I think everyone thanks Richard in the room for his email responses. He has responded to every email of mine so far, guided me, and answered my questions in the room daily. I am very grateful for this. Richard is really a very honest man, and he always tries to ensure that you always win. If it were up to me, I would give Richard thousands of stars.
By Shoaib K.
Response from Ninjacators LLC· Apr 16, 2024
Hi Shoaib! Thank you so much for your kind words! We're thrilled to hear about your positive experience with Richard Jordan and we're happy to have him apart of Ninjacators. It's wonderful to know that he's been such a valuable mentor to you, providing insight and unwavering support. We're grateful for your trust and look forward to continuing to assist you on your trading journey!
I was not satisfied with their product and they approve my refund and their customer service also very helpful.
By Bharathakumaran N.
Response from Ninjacators LLC· Apr 16, 2024
Hello! Thank you for your review. We're sorry to hear you weren't satisfied with our product, but we're glad we could find the right solution. Always here to assist!
Purchased one of their indicator packs. Initially had issues activating the license but a quick support ticket resolved the issue. Indicator works as advertised. Thank you!
By DJ
Response from Ninjacators LLC· Apr 8, 2024
Hi DJ, We apologize for the initial issue, but we're glad our team could swiftly assist and resolve it. We look forward to continuing to support you in your trading endeavors!
This bundle of tools with the video instructions is very helpful for my personal understanding of trading which I really did not expect. A real Eye Opener. Thank you for your care which produces a win - win situation. Thumb Up !
By Thomas F.
Response from Ninjacators LLC· Apr 8, 2024
Hi Thomas! That's fantastic, we're really glad to find that you've been able to benefit with our tools and resources. Please reach out if we can be of any help. Happy Trading!
Ninjacators is an excellent company- their products are top notch and they always offer value for your investment. I have quite a few indicators and they work as described. I highly recommend them for add-ons to NinjaTrader.
By Arthur V.
Response from Ninjacators LLC· Apr 5, 2024
Hi Arthur, We really appreciate you taking the time to share your experience with our tools. We're happy to hear the value our tools have added to your trading!
