Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
556 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida.Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge.All based on our combined 70 years of successful institutional and retail trading experience.
Ninjacators LLC (ninjacators.com) has 556 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 395 reviews with 5 stars · Clear filters
Abigail she answer on time and try to do everything to satisfy my demande,
By amoussou mevi C.
Response from Ninjacators LLC· Oct 17, 2024
Hi! Thank you for your kind review, glad our Agent Abigail has been able to help!
I gave you 5 stars because I think your product is worth it, trying to reach anybody by phone is a huge problem - a long wait with automatic response and then leave your number- I'm willing to wait on the line but don't want the vagary of somebody possibly calling back at my inconvenience
By Michael K.
Response from Ninjacators LLC· Sep 26, 2024
Hi Michael, Thank you for your five-star rating and feedback! We’re glad you find our product valuable and apologize for the issues you’ve experienced with phone support; we are working to improve response times and appreciate your patience.
Never got my email with the login credentials for the software after I purchased it. Had to call support to have them send it. Got it taken care of and finally got logged on.
By Kevin L.
Response from Ninjacators LLC· Sep 26, 2024
Hi Kevin, We apologize for the delay in providing your login credentials, but we’re glad to hear our team was able to assist you! If there’s anything else you need, please don't hesitate to let us know.
All my questions were answered as to how to get the best from Blackbeard Pro without being able to dedicate into deep engagement / study for the time being.
By Rodney D.
Response from Ninjacators LLC· Sep 26, 2024
Hi Rodney, Thank you for your review. We strive to offer our programs fully ready to use, along with available resources in your Member Area to help save time for our traders. Happy Trading!
Excellent customer service and response time.
By James R.
Response from Ninjacators LLC· Sep 20, 2024
Hi James, Thank you for your review on our customer service, we're always happy to help!
Josh and Richard do an outstanding job of putting together a systematic way of looking at markets for direction, then breaking it down for entries and targets. They give a few different, easy systems to use along with deploying Fibonacci's. As far as communicating education by far hands down Johs is the best. Richard has helped me many times over and is an outstanding person to learn everything from basics to advanced use of NinjaTrader, Trading View. They are real traders teaching us safe and intelligent methods for trading. Strongly recommend anyone from beginners to more advanced trader.
By Robert
Response from Ninjacators LLC· Sep 20, 2024
Hi Robert, Thank you for your wonderful feedback! We're delighted to hear that Josh and Richard’s systematic approach, along with their effective communication, has greatly enhanced your understanding of the markets and trading tools; your recommendation means a lot to us and reflects our commitment to supporting traders at all levels.
I had the privilege of learning from Josh, at a free webinar and I can confidently say that it was one of the best time investments I’ve made in my trading career. Whether you're a beginner or someone looking to refine your skills in the future market, Josh brings a wealth of knowledge and experience. He is not just an expert in the technical aspects of futures trading, but also a master at breaking down complex concepts into easy-to-understand lessons. What sets Ninjacators apart is their unique ability to tailor the learning process to fit the needs and goals of each trader. They don’t just teach you how to trade; they teach you how to think like a trader, focusing on both strategy and psychology. Josh also emphasizes risk management, which is essential in the volatile world of futures. They ensure that traders understand how to protect their capital while maximizing opportunities—a balance that not all coaches can strike. Beyond technical expertise, Josh is an incredibly good teacher.
By Ali D.
Response from Ninjacators LLC· Sep 20, 2024
Hi Ali, Thank you for your thoughtful review! We're thrilled to hear that you found Josh’s webinar impactful and that his teaching methods resonate with your trading journey; our goal is to provide tailored learning experiences that empower all level of traders.
Josh Martinez is a knowledgeable instructor with a humble, friendly style. Very much enjoy his classes. As a company Ninjacators has been very responsive to all my inquiries and I've enjoyed being a customer.
By Granger V.
Response from Ninjacators LLC· Sep 20, 2024
Hi Granger, Thank you for your feedback and insights regarding our Futures Edge Live Sessions with Josh and our company. We appreciate your input and are glad to have you as part of our community.
