Pushy and RUDE
Extremely rude text responses when I said we would not be securing anything with them at this time. My first and only message was short and concise but polite. Chad, the moving coordinator, didn’t even wait five minutes before sending me a string of texts that were rude. Showed their true colors and I’m glad he did. Will not be considering them in the future.
By Joanna C.
Response from Nimbusrelocationservices· May 16, 2024
I sincerely apologize for the rudeness you experienced from Chad. We understand that this prevented you from becoming a customer of ours. Here at Nimbus, we strive to provide exceptional customer service from the first call, all the way through the delivery. Since this incident, the representative Chad has been let go from the company. We have appreciate the feedback and we have Zero tolerance policy for this behavior. Again we sincerely apologize for your experience and if you're ever looking to move in the future please consider going with us and I will personally make sure that you're provided with excellent service throughout the entire moving process, we're sorry about your experience. Please feel free to provide more information to [email protected].




