NGCReviews of ngccoin.com

I sent a beautiful MS grade 1875 s Trade dollar to NGC on 9-16-24 for the Standard $40 grading service. Once the coin had been processed through the NGC networking, I was contacted and told I had to pay a fee of over $80 to conserve the coin, i.e. have the glue residue removed if I wanted anything other than graded details. So, I opted out and had it supposedly graded details. I was not informed that if I didn’t pay the $80 fee that not only would my coin be graded details but not even encapsulated. One week later when it arrived back in the mail, I found my coin with a grade of **NOT ENCAPSULATED GLUE RESIDUE** sitting in a plastic flip tarnishing for over a month. I guess this is NGC’s new quality of grading service. BUYER BEWARE!!!!

Very bad experience! NGC refuses to refund me the fee that was mistakenly charged and only suggest to apply it as a credit for for future submissions. But I am not planning any submissions in future since their service is unprofessional and unreliable!

this grading is not ligament it is BS

Absolute dissatisfaction with customer care. It is completely impossible to get answers to questions (from DE Munich office), even after the urgency of the American headquarters. Last time we had one coin back with a big scratch, unfortunately we didn't have the initial photos. This time we are waiting for the shipment, any information about the shipment for 14 days. This was probably my last order here.

scam like thieves they want 80k for a 4m coin watch out from them

Just a 2nd rate company, along with their terrible shipping policy, they also NEVER read the submission forms. Every time I list what CC to use on the form, they NEVER use it. Always some stupid excuse, plus they ship with mystvbe in person at your home You can't pick up the package at fedex unless you wait till fedex misses 3 attempts, then fedex holds it 5 days, you can't pick it up, you wait till it ships back,vthen you pay again to ship it to the sake fedex way point that was being held at. It is VERY clear why they are a far 2nd next to PCGS. Pay they extra money and use PCGS, that's why pcgs graded coinsbare Worth more

i repeat do not waste your time and money you will be extremely disappointed! customer service is horrible. Employees switching perfectly good coins for lower graded ones. I wish i would have read their reviews before sending them my PERFECT coins just to get worse ones in return!

Might as well throw my money down the toilet, Never again will I use this company. Disgusted