Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
68 reviews
Ngage Live ChatSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ngage Live Chat provides website visitors the ability to engage with a live operator 24/7, helping reduce your website bounce rate and improve your conversion rate. Call us at 866-201-8169 to learn more.
Ngage Live Chat (ngagelive.com) has 68 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 61 reviews with 5 stars · Clear filters
Ngage is a quality chat service. They are very reliable and they treat our clients very professionally. There may be cheaper options out there, but you get what you pay for. I have used them for over 5 years. I’ll stay with Ngage.
By Troy Rosasco, E.
Response from Ngage Live Chat· Oct 2, 2018
Thank you Troy. It is an honor to work with you and your firm over the years.
I have used Ngage for over 10 years now and I have always been very happy with their service. The live chat representatives are very professional when speaking with potential contacts and they do a great job of capturing the relevant information. I would highly recommend Ngage to anyone considering a live chat service for their website.
By Jeffrey B.
Response from Ngage Live Chat· Oct 2, 2018
Thank you Jeff for believing in us many years ago. We cherish the relationship we have with you.
Ngage gets the highest reviews from me.
By Lenny F.
Response from Ngage Live Chat· Oct 2, 2018
Thank you Lenny. We think the same of you and your firm! We appreciate working with you.
The best chat service! FRANCKEL & PLEVY, LLP is a personal injury law firm in New York and we have been using Ngage on our 3 websites for several years. Although people usually call 1-800-HURT-911, sometimes they will use chat during office hours and often use chat after hours. Don't bother with contact forms. Potential clients want chat. Ngage delivers! Philip L. Franckel, Esq. 1-800-HURT-911®
By Philip L. Franckel, E.
Response from Ngage Live Chat· Oct 2, 2018
Thank you so much Phil. You definitely "get it" when it comes to marketing your firm! We appreciate working with you and your firm.
We have been with NGage for many years and we love their service. There people are intelligent and do a wonderful job. We have had many valuable leads from this service.
By Scott K.
Response from Ngage Live Chat· Oct 2, 2018
Thank you Scott, we appreciate our relationship and working with you!
