Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
58 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NFL Game Pass- Watch NFL Live Online. You can watch all 256 games live or on-demand, NFL Red Zone, NFL Network 24/7, the entire NFL Films Archive, and much more
NFLHDTV.COM (nflhdtv.net) has 58 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
Showing 33 reviews with 1 star · Clear filters
It was a great bootleg site while it lasted but I heard the NFL finally caught up with them and shut them down. No response at all from numerous customer service tickets. Back to the sports bars I guess.
By Angelo M.
Used to be a great app.. now I can get anything to work.. tried reaching out like multiple others with no reply.. won't be renewing next year.. time to find something else
By matt B.
They removed web video casting service last summer, so you can no longer transfer to smart tv's without HDMI direct connection. The streaming service is very broken. As is my current situation, I have not been able to stream ANY channels for almost 2 weeks now. This leads me into the customer service side of it, which is the absolute worst. Getting a response, much less a fix, from customer service takes weeks, not 24 hours as they advertise on the platform. I'm still currently waiting on any response/resolution to my current problem on NO CHANNELS ARE CURRENTLY AVAILABLE. I'd look for other options than this platform. This is very unfortunate because they used to be great and I'm a 5 year member using this platform. This will be my last year of membership and I've already requested cancellation and refund for months not being used.
By Nathan M.
I have experienced spotty service at best. Sometimes it works, sometimes not. I have never received a response from customer service. Right now I have been without any service for 4 days. I have already paid for a year subscription and I assume that money is gone with no hope of recovery or satisfactory streaming service.
By John S.
Tried to buy a subscription and received no response from the help desk. Sent numerous messages with no response. I honestly think the site is actually offline with no return. Do not purchase anything from NFLHDTV you will lose your money
By Michael P.
There customer service is terrible if you have an issue you will not get them to respond to you
By randy P.
This website and service is plagued with constant problems and I'm convinced their "customer service department" is one guy in a basement somewhere. There have been several times where I send an email to customer service and hear nothing back. Not until I send 4 or 5 emails - then MAYBE I'll get a response. Bit right now, not even that is working. I'm starting to think the website might be done. So nice that we're in the middle of our subscription
By Patricia B.
These guys charged me a year and gave me a month subscription scam
By Corey K.
