Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
329 reviews
NextnecklaceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Next Necklace, we specialize in creating personalized jewelry that captures the essence of your unique story. Our mission is to help you express your emotions and memories through beautifully crafted, one-of-a-kind necklaces. With our easy-to-use online platform, you can customize every detail of your necklace—whether it’s choosing the perfect material, shape, or engraving, we ensure that your piece reflects what matters most to you.We use only the highest-quality materials, guaranteeing that each piece is not only stunning but also built to last. Our fast production process and global shipping options mean that your personalized jewelry is delivered to you with convenience and speed. Whether you're looking for a meaningful gift or a special treat for yourself, Next Necklace is here to help you celebrate the moments that matter.
Nextnecklace (nextnecklace.com) has 329 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 219 reviews with 5 stars · Clear filters
I have ordered a number of jewelry pieces for my wife and all have exceeded expectations. Recently a necklace arrived damaged. Informed Nextnecklace and was sent a replacement expeditiously. All vendors can experience issues. You get to see the true level of service when you see how they deal with problems, however. I will continue to be a happy customer. Good products and great service.
By Don
When the bracelet arrived it just looked stunning. When I gave the sapphire bracelet to my fiance she just stared and rolled it over in her hands again and again. She thought it was immaculate. Thank you next necklace.
By Paul S.
My ring is simply stunning! I travel a lot in my work and don't like to wear the "real real," but I also don't want less-than-quality jewelry on my "fingers and toes." This first piece purchased will not be the last. Quality excellent. Price perfect!
By Eva Marie E.
What a wonderful experience. Without going into details, this company extended a courtesy that was beyond anything you expect these days. Thanks to their generosity of spirit and utter kindness toward a new customer, I have the exact item I wanted. Their actions are rare in our current environment and economy and they should be lauded for their efforts to make their customers happy. This was a true "customer service FIRST" event. I will order from them again and again and urge any potential customer to do the same.
By Nancy G.
Buying from this company is a great experience that should I desire another beautiful piece of jewelry I will certainly buy from NextNecklace again. 🤗❤️🤗❤️🤗
By Corrine N.
I ordered the round cut cz hoop earrings as my first purchase from Next Necklace. They are absolutely gorgeous, sparkly and good quality. I am going to continue buying from them based on this experience and the beautiful necklaces they offer. I have put on my wish list!
By Cara
My ring came in and was very impressed. The ring l purchased was exactly as was in the photo. Also looked like I spend a lot of money when I paid a fraction of the cost. Will continue shopping at Next Necklace.
By Manny M.
If you want quality jewelry and unbelievable customer service Next Necklace is the place to shop. I have ordered and received two incredible necklaces. I had questions answered the next day and I was able to call and get a person on the other end of the phone. Once you shop Next Necklace there is no reason to buy jewelry anywhere else.
By Deborah L Jackson B.
