Waste of money
Bad numbers, unqualified leads, invest elsewhere
By Maxx
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
173 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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NextGen Leads (nextgenleads.com) has 173 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 55 reviews with 1 star · Clear filters
Bad numbers, unqualified leads, invest elsewhere
By Maxx
Some of the leads that I purchased wrong phone numbers and I wasn't refunded after I had requested it.
By Jim
These leads were TERRIBLE. What few numbers that were correct were not meeting the limits I set.
By Desiree
Asked for my account rep to call me back and was ignored . This was after I was told I will receive a call by them .
By NG
Spent 200 dollars on a transfer To be told he wanted to spend 0 dollars on his premiums They gave us a problem about creditback
By John
Leads are distributed to too many agents, sometimes within the same company. Leads often do not match up with correct filters (Income set at $65,000 or above, lead states income from $19,000 - $39,000, etc). Haven't been a fan and have looked elsewhere for more exclusive leads
By Spanky
I would not invest a dime in the future, very bad info, you only reimburse 10% of a lousy lead, I get return policies all day long, the fact is that does not seem ethical to make money off bad information FAIR ENOUGH?..... besides this issue, customer service is really bad, condescending, not willing to help. hey guys don't get me wrong I bought leads for you in the past, in December last year, great experience...... these days seems like a completely different company overall.
By Eduardo
Customer service is awful. Paused campaigns, site says error, I lose lead money, they do nothing. Bought leads that were already in our system. There are better Lead Generators out there.
By MDB