Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
729 reviews
NexampSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Building the Future of Clean Energy
Nexamp (nexamp.com) has 729 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 517 reviews with 5 stars · Clear filters
Excellent customer service experience. Took the time to explain the process and what to expect.
By Gail C.
Response from Nexamp· May 6, 2025
Hello Gail, thank you for the positive review! We're proud of our customer support team and are happy to hear they provided the clarity you needed. We'll continue to be here for you to ensure you get the most out of your Nexamp experience.
I have been a customer for over a year at my primary residence. Now planning to sell and move into my second home full time. I called Customer Service to initiate a transfer of service to the other residence. Ms Emily Spenser, Sr Support Specialist assisted me with all of my questions; answered repeated emails and phone calls and was professional and knowledgeable every step of the process. Emily has a natural gift of Customer Service, not just trained or following a script. Employees such as Emily are hard to find and what makes working with Nexamp a pleasure.
By Brian W.
Response from Nexamp· Apr 29, 2025
Hello Brian, thank you for the kind words and for being a valued customer! We’re so glad to hear that Emily provided such thoughtful, knowledgeable support during your transition. We’ll be sure to share your praise with her and the team. We look forward to continuing to support you at your new residence and truly appreciate your continued trust in Nexamp.
The credit to my account confirm saving in the process.
By Raymond B.
Response from Nexamp· Apr 29, 2025
Hello Raymond, thank you for your review. It’s great to hear that you’re seeing the benefits of solar credits on your account. We’re excited to help bring continued savings and appreciate your support of clean, local energy.
cheaper power
By David F.
Response from Nexamp· Apr 29, 2025
Hello David, thank you for your review. We're glad to know you're seeing lower energy costs thanks to your Nexamp subscription. We appreciate your support and look forward to continuing to bring you clean energy savings.
I thought the presentation was informative and the sign up process was easy. The billing is separate from CMP , but not an issue. I have recommended Nexamp to some of my family.
By Gayle
Response from Nexamp· Apr 29, 2025
Hello Gayle, thank you for your thoughtful review and for recommending Nexamp to others! We’re glad to hear the enrollment process was smooth, and we’re proud to support you. Thank you for being part of the Nexamp community.
It was an easy process. The person I talked with was excellent and helped me through the proces
By Joyce S.
Response from Nexamp· Apr 29, 2025
Hello Joyce, thank you for the great feedback! We're so happy to hear the enrollment process was smooth and that our team was helpful along the way. We look forward to bringing you consistent savings with community solar.
I’m very pleased since switching to Nexamp. Any discount on insanely high MA utility rates helps. Their service is great. Always a friendly, helpful rep on the phone. I highly recommend Nexamp!
By Guest
Response from Nexamp· Apr 29, 2025
Hello, thank you for the kind review! We’re thrilled that you've had a positive experience and are seeing relief from high utility rates. It’s great to know our team has been friendly and helpful, and is exactly the experience we aim to provide. Thank you for being a Nexamp subscriber.
All Good. I'm happy so far.
By James J.
Response from Nexamp· Apr 14, 2025
Hello James, thank you for the kind review. We're glad to hear everything is going well so far. We appreciate you being part of the Nexamp community!
