Newtek BankReviews of newtekbank.com

Customer service has been great the couple of times I have had to call them.

Kimberly was fantastic. Dealing with me, she had the patience of a Saint. What a pleasurable experience. Such a nice person.

As a Newbe to this sort of savings etc...Kimberly was more than kind and walked me through everything I needed. Great Experience. She was extremely efficient.

Katie was very knowledgeable and professional, helped me to understand requirements and complete transactions.

I recently opened a CD with Newtek Bank for the second time, and once again, Michael Mann made the process seamless. He is responsive, knowledgeable, and incredibly efficient, explaining each step clearly and following through exactly as promised. What stands out most is Michael’s professionalism paired with genuine care. Opening a CD can feel transactional, but he takes the time to ensure everything is handled correctly and that you feel confident in your decision. That level of consistency is why I returned to Newtek Bank and why I would not hesitate to work with him again. If you’re considering a CD with Newtek Bank, Michael Mann is someone you want handling it.

I really appreciate the level of customer service. I worked with Michael Mann to handle a request for my CD. Michael was clear, patient, and advocated for my needs.

Ja’Kira was the extremely helpful and patient in resolving my technical issues. From start to finish the process took over a week and she made sure to follow the process through completion and reach back out with information as it came available. Great job 👏 from a frustrated customer. 🥰

Everytime I call for help they are all super helpful. Very impressed so far