The quality is exceptional
The quality is exceptional, the order was accurate and I received it in a timely manner. The blinds have no smell and are pet and kid friendly.
By Rosemarie
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
297 reviews
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Neutral is a pioneering brand in the realm of custom window coverings, blending the meticulous craftsmanship of a seasoned manufacturer with the creative flair of visionary designers. Since our inception in 2020, Neutral has been dedicated to revolutionizing the way people experience home decor.
Neutralcurtains (neutralcurtains.com) has 297 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 231 reviews with 5 stars · Clear filters
The quality is exceptional, the order was accurate and I received it in a timely manner. The blinds have no smell and are pet and kid friendly.
By Rosemarie
I absolutely love my Roman shades and the color is fantastic they were so easy to install
By Alejandra G.
Shade seems well made and it came relatively quickly. It was easy to install (although there could have been a couple additional details in the instructions). It looks lovely, and seems like it will last. The sample packets were a great help in selecting the blind. This was one of the only places I could find custom, nice looking top down bottom up roman shades, and happy I went with them!
By Alisa
The shade are perfect! Exactly what I imagined. Communication about them being made and shipped was great too! Will order more for other rooms in the future :)
By Alysha
Great quality and easy to use!
By Katie Q.
Super nice quality woven shades. I’m extremely impressed! And super simple to install!
By Emily C.
Love love love
By Kimberly T.
They were easy to deal with. Customer service was excellent. I ordered the wrong size and they replaced them without any problems. The quality is very good and they are easy to install. Highly recommend them!
By Paola