Being able to adjust the top-down…
Being able to adjust the top-down bamboo shade is a game changer for privacy and light throughout the day.
By Claire W.
Response from Neutralcurtains· Feb 4, 2026
Thank you for sharing your feedback!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
297 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Neutral is a pioneering brand in the realm of custom window coverings, blending the meticulous craftsmanship of a seasoned manufacturer with the creative flair of visionary designers. Since our inception in 2020, Neutral has been dedicated to revolutionizing the way people experience home decor.
Neutralcurtains (neutralcurtains.com) has 297 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 231 reviews with 5 stars · Clear filters
Being able to adjust the top-down bamboo shade is a game changer for privacy and light throughout the day.
By Claire W.
Response from Neutralcurtains· Feb 4, 2026
Thank you for sharing your feedback!
Beautiful curtains, just what I wanted, thank you!
By Lisa C.
Response from Neutralcurtains· Jan 30, 2026
We truly appreciate your feedback.
The customer service associate was empathetic and went well above and beyond in order to take care of my needs. If the quality of the Roman Shades I ordered are as good as the customer service, I will be recommending Neutral Curtains to everyone!
By Ferndale
Response from Neutralcurtains· Jan 30, 2026
Thank you so much for your heartfelt 5-star review. We are truly touched by your kind words. Our team strives to provide exceptional support, and feedback like yours motivates us to keep doing our best.
I love the curtains i got !!! Great Quality and very fast delivery
By Roque T.
Response from Neutralcurtains· Jan 30, 2026
Thank you so much for taking the time to share your kind words!
Good quality and easy to install!
By Tanya
Response from Neutralcurtains· Jan 20, 2026
Thank you for sharing your positive experience.
Fast shipping and Great quality. I’m very pleased with this purchase and would purchase again
By CHRISTYN W.
Response from Neutralcurtains· Jan 20, 2026
Thank you for your kind words and for taking the time to share your experience.
The color was exactly what the swatch showed, beautifully made, easy to hang and arrived quickly. After this great experience I just ordered bamboo blinds for the primary bedroom. Can’t wait to receive my next order.
By Trish
Response from Neutralcurtains· Jan 20, 2026
Thank you for your kind words and for sharing your positive experience. We’re honored that you’ve placed another order with us for bamboo blinds.
Easiest shades to install! We outfitted our entire lake house with Roman shades from Neutral! I recommend to everyone! Will try curtains for the bedroom next!!
By Lee E.
Response from Neutralcurtains· Jan 20, 2026
Thank you so much for taking the time to share your experience and for recommending our Roman shades.