NetchexReviews of netchex.com

In addition to have a fantastic, robust product, Netchex has the best customer support I've ever encountered. Their employees are knowledgeable, courteous, and thorough.

Speaking to support is always a pleasure. The CSR that I spoke with most recently was extremely knowledgeable, and worked promptly to help with my problem. I love the option to speak to live support. I'm not crazy about the recent changes made to the chat option. I find that there are too many "hoops" to jump through to get to a live person.

When contacting through the online chat about adding a new Payroll rate (piece rate code) -Mike J. at Netchex was very helpful and even offered to walk me through the process.

I think all the agents are knowledgeable and helpful. Netchex has been a positive change to our company. It is user friendly.

The timekeeping system is very user friendly and easy for administration to navigate. I love the integration with Dealertrack. Posting to accounting is a breeze. Any issues are quickly addressed by Netchex staff.

Great company. Very helpful, especially when I have issues that need addressed quickly. I have recommended Netchex to everyone that asks me who we use for our payroll. I always tell them Netcheck is a great company with friendly & knowledgeable staff.

Whenever I call with a support issue, the customer service reps are always very courteous and take the time to listen to our issues. They are very well trained and if they don't know the answer, they tell me and then get the support that I need from someone else on the team. I am not sure of the date that I called but I know it was last week.

Unlike no other platform. Netchex is a great product, affordable and reliable. We have used them since 2010. I was talked into changing to another platform back in 2000 that lasted all of eight months. I switched back and will not make that mistake again. Netchex is very user friendly and since adding the onboarding process it covers everything that I/we need. My employees love the time and attendance it is so clean and easy to follow. I can recommend without reservation.