Prompt and professional service!
Prompt and professional service!
By CAROLYN E.
Response from Neptune Flood· Jul 8, 2026
Thank you for choosing Neptune!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
348 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Neptune Flood is the largest private flood insurance company in the United States, offering an entirely digital quote-and-bind process. Neptune offers residential, commercial, and RCBAP products with a 2-minute quote-to-bind process, offering greater coverage limits and additional optional coverages. Flood insurance products are available in all 50 states and Washington, D.C. Neptune also offers Jumpstart parametric earthquake insurance in California, Oregon, and Washington for both residential and business customers.Neptune Flood specializes in providing flood insurance solutions for residential and commercial properties. By leveraging advanced technology, data analytics, and user-friendly online tools, Neptune Flood offers consumers and businesses a fast and efficient way to obtain flood insurance policies tailored to their needs. The company aims to simplify the insurance-buying process while offering competitive rates and comprehensive coverage options. Neptune Flood is backed by top-rated insurance carriers, ensuring that their customers receive reliable financial protection in the event of a flood. Their dedication to superior customer service, along with their cutting-edge approach to flood insurance, makes Neptune Flood a trusted and pioneering force in the industry.
Neptune Flood (neptuneflood.com) has 348 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 277 reviews with 5 stars · Clear filters
Prompt and professional service!
By CAROLYN E.
Response from Neptune Flood· Jul 8, 2026
Thank you for choosing Neptune!
Lucas did a great job getting me set up thanks
By JP
Response from Neptune Flood· Jul 6, 2026
Thank you for choosing Neptune!
Prompt and courteous service from Kelseigh. Thank you!
By Lisa P.
Response from Neptune Flood· Jul 2, 2026
Lisa, thank you for choosing Neptune!
quick efficient and accurate service
By customer
Response from Neptune Flood· Jul 2, 2026
Thank you for choosing Neptune!
Connor Gleason came through with excellent underwriting service. Thank you!!!
By Kelly E.
Response from Neptune Flood· Jul 1, 2026
Kelly, thank you for choosing Neptune! Connor and the entire customer success team are here to assist you.
Very professional and helpful got the information I needed right away
By BC
Response from Neptune Flood· Jul 1, 2026
Thank you for choosing Neptune!
Fast response,efficient,and cordial.
By Robert
Response from Neptune Flood· Jun 26, 2026
Robert, thank you for choosing Neptune!
Super-fast turnaround on an assignment request. Much appreciated!
By Sherry A.
Response from Neptune Flood· Jun 23, 2026
Sherry, thank you for choosing Neptune!