Easy
Easy, and affordable.
By EVAN M.
Response from Neptune Flood· Oct 16, 2023
Thank you for the review, Evan.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
348 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Neptune Flood is the largest private flood insurance company in the United States, offering an entirely digital quote-and-bind process. Neptune offers residential, commercial, and RCBAP products with a 2-minute quote-to-bind process, offering greater coverage limits and additional optional coverages. Flood insurance products are available in all 50 states and Washington, D.C. Neptune also offers Jumpstart parametric earthquake insurance in California, Oregon, and Washington for both residential and business customers.Neptune Flood specializes in providing flood insurance solutions for residential and commercial properties. By leveraging advanced technology, data analytics, and user-friendly online tools, Neptune Flood offers consumers and businesses a fast and efficient way to obtain flood insurance policies tailored to their needs. The company aims to simplify the insurance-buying process while offering competitive rates and comprehensive coverage options. Neptune Flood is backed by top-rated insurance carriers, ensuring that their customers receive reliable financial protection in the event of a flood. Their dedication to superior customer service, along with their cutting-edge approach to flood insurance, makes Neptune Flood a trusted and pioneering force in the industry.
Neptune Flood (neptuneflood.com) has 348 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 277 reviews with 5 stars · Clear filters
Easy, and affordable.
By EVAN M.
Response from Neptune Flood· Oct 16, 2023
Thank you for the review, Evan.
Kyle was super helpfull and informative . Answered all of my questions . Neptune provided the best bank for your buck
By MICHAEL B.
Response from Neptune Flood· Oct 16, 2023
Thank you for the review, Michael. We're glad to hear Kyle was able to assist in getting you the proper flood coverage for your property. We're always here to answer any questions you may have in the future.
The agent I dealt with was very professional, responding immediately to my communications and was easy to work with to attain a fair quote for flood insurance.
By LYNN L.
Response from Neptune Flood· Oct 10, 2023
Lynn, thank you for the review! Our team is here if you have any questions about your policy.
Great at letting me know about policy changes and premium due date. Easy to pay premium.
By Tristan
Response from Neptune Flood· Oct 9, 2023
Thank you for the review, Tristan!
Very easy to work with. Does not Tyr to upsell anything. Very reasonable price
By KATY D.
Response from Neptune Flood· Oct 2, 2023
Thank you for the review, Katy! Our team is here if you need any assistance with your policy.
Affordable flood insurance.
By GREGORY R.
Response from Neptune Flood· Sep 30, 2023
Thank you for the review, Gregory!
Great rates and friendly staff
By WILLIAM H.
Response from Neptune Flood· Sep 28, 2023
Thank you for the review, William. Our team is here to answer any questions you may have about your policy.
Price and service
By Rick S.
Response from Neptune Flood· Sep 28, 2023
Rick, thank you for the review!